Value City Furniture

4.6
803 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Value City Furniture
3220 Nicholasville Rd, Lexington, KY
40503, United States

Hours

Reviews

4.6
803 reviews
5 stars
653
4 stars
58
3 stars
32
2 stars
13
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness, friendliness, and professionalism of the staff, particularly highlighting Jesus Mendoza and Julie Rodriguez for their exceptional service.

Product Quality

Many reviews noted the high quality of the furniture, with customers expressing satisfaction with their purchases and the overall selection available.

Delivery Experience

The delivery team received positive feedback for being prompt, courteous, and professional, although there were some isolated complaints regarding delivery issues.

Sales Approach

The no-pressure sales environment was appreciated by customers, allowing them to browse comfortably while receiving assistance when needed.

Mixed Experiences

While most reviews were positive, some customers reported issues with inventory availability and delays in delivery, indicating room for improvement in these areas.
  • AC
    Angie Currans
    Nov 10, 2025
    5.0
    We have been in the last few weeks of shopping for new bedroom furniture and in doing so every doorway we entered was met with some very aggressive sales people. One even asked me if I wanted to “start a relationship”. Working with Jesus was an unexpected pleasant surprise. He greeted us and then let us roam around. When we had questions he answered. At no point did I feel pressured or someone breathing down my back. Great job Jesus I think you will do a great job. FYI we did buy our furniture from him. There were a few other people that was very helpful as well.
  • DS
    David Schwendeman
    Nov 10, 2025
    5.0
    Brian was very professional and a pleasure to deal with.
  • SR
    Shane Riddle
    Oct 18, 2025
    5.0
    Jesus did an amazing job with assisting us with our purchase. In and out. Thanks much!!
  • RL
    Renee linda
    Oct 14, 2025
    5.0
    Keith was super helpful and professional. I appreciate people who pay attention to detail and remember things. My boyfriend Braden came in a few days ago to shop for a new couch for our tiny apartment in Richmond. We came back a few days later and he greeted us by our names, which makes us feel welcomed and important. I’m impressed by his professionalism and friendliness. 10/10 would shop again 🥰🥰
  • NR
    Nancy Ramey
    Sep 8, 2025
    5.0
    Julie Rodinguez was fantastic, friendly and efficient. She went over all of the details of my purchase made the experience so easy!

Frequently Asked Questions About Value City Furniture

Does Value City Furniture offer pickup or delivery services?

Value City Furniture does not offer pickup or delivery services.

What brands can I find at Value City Furniture in Lexington?

You can find the 'Make It You' and 'ComforTECH' brands at Value City Furniture.