Aaron's

4.2
143 reviews
Living Room Set

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 7731 Mall Rd , Florence, KY, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you

Details

  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Aaron's
7731 Mall Rd, Florence, KY
41042, United States

Hours

Reviews

4.2
143 reviews
5 stars
101
4 stars
14
3 stars
2
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs, particularly highlighting individuals like Sierra and Chris.

Management Issues

Several reviews mentioned negative experiences with management, particularly with a manager named Bryan, who was described as rude and unprofessional, leading to dissatisfaction among customers.

Product Quality

Customers expressed concerns about the quality of products, with some reporting issues with items purchased and dissatisfaction with the service received when trying to resolve these issues.

Communication Problems

There were multiple complaints regarding poor communication, including difficulties in reaching staff and receiving timely responses to inquiries.

Positive Experiences

Despite some negative feedback, many customers shared positive experiences, particularly with the ease of renting and the overall atmosphere of the store.
  • SR
    Savannah Rae
    Dec 13, 2025
    5.0
    Zack recently helped me find my first gaming PC and I feel very appreciative for his great service and overall product knowledge! Thank you so much!
  • RB
    Ronda Barker
    Nov 19, 2025
    5.0
    Amanda washed best.She deserves a good Raise. So happy for help
  • SS
    Shantay Slaughter
    Aug 24, 2025
    5.0
    I love how they make the customers feel like family the products are great and their prices are affordable anything goes wrong when they will fix their merchandise and bring you a replacement until it gets fixed Brian the GM goes above and beyond for his job I've been a golden preferred customer for years I always refer people here family and friends very great place
  • GA
    gail anderson
    Mar 8, 2025
    5.0
    Aarons rental Florence Ky location went above and beyond to help with what I needed. Extremely professional and helpful with no pressure whatsoever so ever. Brian exceeded above what was asked of him. Will definitely recommend to all friends, family and clients to shop and buy here first.
  • RW
    Robert Woodward
    Feb 22, 2025
    5.0
    Quick and easy great staff.

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.