Customers consistently praised the technicians for their professionalism, knowledge, and courteous behavior.
Thoroughness
Many reviews highlighted the thorough inspections and detailed explanations provided by the technicians during service.
Customer Satisfaction
Overall, customers expressed high satisfaction with the service quality, often recommending the company to others.
Communication
The business received positive feedback for clear communication regarding services, estimates, and follow-ups.
Cleanliness
Technicians were noted for maintaining a clean work environment and leaving homes tidy after service.
GE
Gigi Embrechts
5 days ago
5.0
Came ou to give an estimate on fixing another fireplace company’s shabby work. Very professional and gave a full estimate with some options. Very helpful and good suggestions.
TF
Todd Forney
Dec 15, 2025
5.0
Excellent service and worked efficiently. Went over their report throughly and explained the results.
EE
Enrique
Dec 14, 2025
5.0
Joe did an excellent job inspecting our fireplace and furnace. He took the time to explain everything clearly and was very knowledgeable and courteous throughout the visit.
ME
Michael Edwards
Dec 6, 2025
5.0
Keenan is very very good at his job. Extremely professional, knowledgeable and thorough. I would definitely recommend Northwest Fireplace to anyone in need of fireplace service.
Thanks for making this experience painless and satisfying. Will absolutely be my goto fireplace repair shop. Thanks for a great experience.
PC
Perry Cartwright
Dec 4, 2025
5.0
It was a most welcome surprise finding this well-organized and efficient service for our gas fireplace. Getting service earlier had proved difficult and frustrating. Happily finding and scheduling with Northwest Fireplace was easy and the service very satisfactory. The technicians who came, especially Keenan, were knowledgeable and thorough. I cannot recommend them more.
Frequently Asked Questions About Northwest Fireplace and Chimney, LLC
What services does Northwest Fireplace and Chimney, LLC provide?
Northwest Fireplace and Chimney, LLC offers chimney and fireplace services including cleaning, repairs, and installations.
Where is Northwest Fireplace and Chimney, LLC located?
They are located at 153 W U.S. Hwy 6, Valparaiso, IN 46385, USA.
What are the business hours for Northwest Fireplace and Chimney, LLC?
The business is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Northwest Fireplace and Chimney, LLC?
You can reach them by phone at +1 219-413-2349 or by email at info@sootpatrol.com.
When was Northwest Fireplace and Chimney, LLC established?
The company was established in 2012.
What types of contractors is Northwest Fireplace and Chimney, LLC categorized under?
They are categorized as a chimney sweep, chimney contractor, fireplace store, fireplace contractor, and foundations & masonry service.
Is Northwest Fireplace and Chimney, LLC near any home improvement stores?
Yes, Northwest Fireplace and Chimney itself is also considered a home improvement store, and nearby is Starlite Trailer Park which is categorized under home improvement stores as well.
Are there any nearby services to help with moving or storage around Northwest Fireplace and Chimney, LLC?
Yes, U-Haul Neighborhood Dealer and U-Haul Porter County are nearby and offer truck rentals, storage facilities, and real estate services.
What outdoor or sporting goods stores are near Northwest Fireplace and Chimney, LLC?
One Source Outfitters, offering archery, sporting goods, and outdoor gear, is located nearby.
Can I find electrical or landscaping services near Northwest Fireplace and Chimney, LLC?
Yes, Lighthouse Electric Service provides electrician services, and Vega's Landscaping Inc. offers landscaping and home & garden services nearby.