Update:. GNC Vacs probably will mislead that this is a fraudulent review, but actually this really happened in this store in the past few days. I wish I could negative stars. I’m not sure why only most positive reviews appear here, because my experience was extremely disappointing. The front desk staff were rude and disrespectful, openly mocking customers — especially foreigners, children, or women. The front desk employee wearing black appeared to have serious anger-management issues. He even “apologized” while admitting he had been laughing at me, and then continued involving other people in the store to mock me further.
Beyond the unprofessional behavior, there were also concerns about being overcharged. If you expect fair treatment, basic respect, and want to avoid discrimination and harassment, I strongly recommend staying away from this place.
JC
Jody Conkey
Nov 8, 2025
5.0
Very friendly, very knowledgeable and professional.
PG
Paul Grosse
Oct 8, 2025
5.0
Absolutely best place to get your unit fixed.
KC
Kathleen Callahan
Aug 17, 2025
5.0
Repairs were made to my two machines (a Kirby and a Shop-Vac) in less than a week. The employees were friendly and helpful. I highly reccomend this small business!
LP
Leo Priemer
Dec 19, 2024
5.0
I received excellent service when I needed a new Rainbow vacuum. I cleaned my carpets & could not believe what a fabulous job. The owner really knows his business!!!
Can I track the status of my repair needs at GNC Vacs?
Our repair process typically takes two to three days. We'll contact you once your vacuum is ready. For urgent repairs, we offer an expedited service for an additional fee.
Does GNC Vacs repair commercial or industrial vacuums?
Yes, we provide repair services for both commercial and industrial vacuum cleaners.
Can GNC Vacs repair vacuums with electrical issues?
We're equipped to handle various electrical problems in vacuums. For more complex issues, we may need to use specialized repair techniques or source replacement parts.
Does GNC Vacs offer a loaner vacuum while mine is being repaired?
Unfortunately, we don't provide loaner vacuums during the repair process.
What vacuum brands do you sell and service?
We offer sales and service for numerous high-quality vacuum brands, including Riccar, Lindhaus, Simplicity, Hoover, Dirt Devil, Rug Doctor, Rainbow, and several others.
Can I purchase vacuum parts and accessories in your store?
Certainly. We stock a comprehensive range of vacuum parts and accessories, such as bags, belts, hoses, and wands for popular brands including Hoover, Bissell, Kirby, Rainbow, Eureka, and many more.
Can I track the status of my vacuum repair at GNC Vacs?
Most repairs take about two to three days, and GNC Vacs will contact you when your repair is finished. Emergency repairs are available for an additional fee.
Does GNC Vacs repair commercial or industrial vacuum cleaners?
Yes, GNC Vacs repairs commercial and industrial vacuums.
Can GNC Vacs repair vacuum cleaners with electrical issues?
Yes, they can handle many electrical issues, but some complex problems may require specialized repair or part replacement.
Does GNC Vacs offer loaner vacuums while mine is being repaired?
No, GNC Vacs does not offer loaner vacuums during repair.
What are the operating hours of GNC Vacs?
GNC Vacs is open Monday to Friday from 9 AM to 6 PM, Saturdays from 10 AM to 3 PM, and closed on Sundays.
What payment options does GNC Vacs accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which vacuum brands does GNC Vacs service or sell?
GNC Vacs services and sells brands including Riccar, Lindhaus, Simplicity, Hoover, Dirt Devil, and Rug Doctor.
Are there any nearby restaurants where I can eat before or after visiting GNC Vacs?
Yes, nearby restaurants include Tacos Jacinto and Taqueria Janitizio for Mexican cuisine, as well as Pancake House the Colonial for American dining.
What nearby hotels can customers use when visiting GNC Vacs from out of town?
Nearby accommodations include SureStay Plus Hotel by Best Western South Bend Notre Dame, Quality Inn South Bend near Notre Dame, Americas Best Value Inn South Bend at Notre Dame, and Motel 6.
Are there any nearby service shops that could be useful when visiting GNC Vacs?
Yes, nearby services include Skiles Automotive Service - Roseland for auto repairs and Affordable Auto Rental for vehicle rentals.