Bob Miller's Appliance and Mattress Showroom

4.4
219 reviews

About

Appliance Repair ServiceRefrigerator StoreAppliance StoreKitchen AppliancesMattress StoreDishwashersBedding Store
Bob Miller's Appliance & Mattress Showroom is a local business offering competitive pricing, friendly staff and outstanding service after the sale. The 27,000-square foot showroom with kitchen vignettes allows you to visualize your dream kitchen. From sales, delivery, service and parts we take care of everything from beginning to completion.

Location

Bob Miller's Appliance and Mattress Showroom
2700 South Main Street, South Bend, IN
46614, United States

Hours

Reviews

4.4
219 reviews
5 stars
166
4 stars
19
3 stars
7
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Michelle and Chandra for their exceptional service.

Delivery Issues

Several reviews mentioned problems with delivery, including delays, incorrect items, and poor communication regarding delivery schedules.

Product Quality

Customers expressed mixed feelings about the quality of appliances, with some satisfied and others reporting issues with specific brands and products.

Repair Service

Feedback on repair services was varied; while some customers appreciated the quick response and knowledgeable technicians, others reported dissatisfaction with the service and communication.

Loyalty and Trust

Long-term customers expressed disappointment over recent experiences, indicating a decline in trust and loyalty due to service issues and communication failures.
  • JO
    Josh O'Konski
    Oct 8, 2025
    5.0
    I was struggling to figure out what was wrong with my stove and Michelle at Bob Millers was incredibly nice and helpful. Since they weren't able to get out to look at my stove for a week, she suggested a couple things to check and she was right! What a great business model they have of just making sure, to the best of their ability, that people are taken care of. Kudos to Michelle and the Bob Miller team.
  • TS
    T Slaven
    Oct 7, 2025
    5.0
    We were in need of a new refrigerator asap for our afterschool snack program because ours broke. Chandra & the team went right to work. They saved us and we cannot thank you enough. Amazing people.
  • DT
    Debra Thomas
    Sep 21, 2025
    5.0
    I purchased appliances from various department stores, including Home Depot and Menards, but was dissatisfied with the product and service. The extended warranty process was particularly frustrating, requiring excessive documentation, such as photographs and serial numbers. In contrast, my experience with Bob Millers was exceptional, featuring outstanding customer service, efficient delivery, and courteous staff. The delivery team was notably polite, taking the time to explain the setup process and ensuring a seamless experience. I would never ever again !! by another appliance from those department stores ever again
  • RW
    Robert Wallace
    Sep 15, 2025
    5.0
    Great service and excellent customer support!
  • EG
    Edward Gardner
    Sep 12, 2025
    5.0
    The sales lady (Chandra) was super helpful and listened to what I wanted and needed. She did not push me in another direction. She listened and applied her knowledge of their products to fulfill my need.

Frequently Asked Questions About Bob Miller's Appliance and Mattress Showroom

What products are available at Bob Miller's Appliance and Mattress Showroom?

The showroom offers microwaves, ovens, range hoods, refrigerators, wood burning stoves, grills, and mattresses.

Which brands does Bob Miller's Appliance and Mattress Showroom carry?

They carry brands including Amana, Bosch, Frigidaire, Jenn-Air, Maytag, Viking, Whirlpool, Tempur-Pedic, Electrolux, Fisher & Paykel, KitchenAid, Thermador, Dacor, Sub-Zero, Simmons, and Wolf among others.