Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
1,675 reviews
5 stars
1,391
4 stars
114
3 stars
39
2 stars24
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some praised the sales staff for being helpful and knowledgeable, many reported poor communication and unprofessional behavior from office staff.
Delivery Issues
Numerous complaints about delivery delays and miscommunication regarding order status, leading to frustration among customers.
Product Quality
Customers generally expressed satisfaction with the quality of furniture, noting good value for the price.
Sales Experience
Positive experiences highlighted with sales associates who were friendly and not pushy, contributing to a pleasant shopping atmosphere.
Repair Service
Repair services received positive remarks for being prompt and courteous, with technicians demonstrating professionalism.
- WHWarren Hendrix4 days ago5.0Our salesman Chase, did an excellent job of helping us decide on our purchase. The delivery guys were very respectful of our home and did an excellent job of assembling everything and removing all other items from the property. I am very satisfied with my purchase and delivery.
- MGmichael grube5 days ago5.0Overall the store employee was Very helpful with helping us to find what we wanted and explaining things.
- ABAlexis BritoNov 15, 20255.0The delivery people were very kind, professional, and quick; they far exceeded my expectations. Congratulations!
- HBHazel BrummettOct 31, 20255.0The delivery guys were excellent. Careful and helpful and friendly. I can’t believe how much I love my couch. It’s perfect. I went to get 2 recliners and I got a sofa with recliners and a pull down with all sorts of bells and whistles for cheaper than 2 recliners.
- DPDonna PingOct 29, 20251.0If I could give 0 stars I would… purchased a recliner with cash on 10/15 was told they had several in stock and I could pick it up on the 21st. They then called and told me they couldn’t deliver it on the 21st. I said that’s OK. I’m picking it up. Oh it’s not available. We’ll be available the 31st. They called and said my SOFA wouldn’t be available until the 11th .. I said I didn’t order a sofa I ordered a recliner…I went for a refund today and they said they had to get cash from the back… then told me corporate would mail me a check in 1-2 weeks
Frequently Asked Questions About Value City Furniture
What are the regular store hours for Value City Furniture in Plainfield?
Value City Furniture is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.
Does Value City Furniture offer in-store pickup and delivery services?
Yes, Value City Furniture offers both in-store pickup and delivery services for your convenience.
Are there any holiday hours or closures at Value City Furniture?
Yes, the store is closed on November 27, 2025, and December 25, 2025. On other holidays like December 24 and 31, the store closes early at 5:00 PM.
What payment options are accepted at Value City Furniture?
Value City Furniture accepts American Express, Android Pay, Cash, Check, Discover, Financing, Mastercard, Travelers Check, and Visa.
Which furniture brands are available at Value City Furniture?
Brands like Make It You and ComforTECH are available at Value City Furniture, along with mattresses from Tempur-Pedic®, Stearns & Foster®, and Sealy®.
Can I find financing options for furniture purchases at Value City Furniture?
Yes, financing specials are available to help you make your next interior design refresh more affordable.
Is Value City Furniture located near any gyms or health facilities?
Yes, Planet Fitness is nearby, offering a convenient way to combine your fitness routine with furniture shopping in Plainfield.
Are there beauty and spa services near Value City Furniture for after shopping relaxation?
Absolutely, several beauty salons like Kay Nails Plainfield, Professional Nails, and Porter Hair Design are located close by for a relaxing visit after shopping.
What nearby dining options are available near Value City Furniture?
Subway and Joy's Cakery are nearby spots where you can enjoy a quick meal or treat before or after visiting Value City Furniture.
How can customers use nearby points of interest to access Value City Furniture?
Nearby locations like the Indiana Bureau of Motor Vehicles and Walmart Plainfield provide easy reference points; customers can combine errands like government services or shopping with a furniture visit.