They left my carpet soaking wet and dirty.
I had to use the extractor on my home cleaner to suck up some of the water.
i called the company and told the lady about my disappointment. I explained that I could not leave a good review about my experience and the extreme inconvenience it had caused me.. I did not ask for a refund or compensation of any sorts. She apologized.
Later in the day, Mr. AJ called and left a message on my voicemail (which I saved),
he was very angry and threatened to sue me if I made a poor review about his company.
He accused me of using oxy, resolve or fabuloso cleaners on my carpet, which I had not! He said he would have come back to pull up some of the water, but after his angry message, I would not want him back in my house. Besides, why would he leave a job with carpets soaked like that anyway?
It took 3 days for my carpet to dry.
After reading through his reviews, I learned that I am not the first one to have been left with soaked carpets.
i would not recommend this company.
PF
Phyllis Flynn
Aug 10, 2019
5.0
Great job fast service
AB
Amanda B
Jun 2, 2018
5.0
I've used this company many times, and I love them! Fast friendly service and you can't beat their prices. Have a lot of knowledge and very professional.
Frequently Asked Questions About AJ's Carpet & Upholstery
What are the operating hours of AJ's Carpet & Upholstery?
AJ's Carpet & Upholstery is open 24 hours a day, 7 days a week.
Where is AJ's Carpet & Upholstery located?
AJ's Carpet & Upholstery is located at 10148 4th Place, Highland, IN 46322, USA.
What types of services does AJ's Carpet & Upholstery offer?
AJ's Carpet & Upholstery offers carpet cleaning, gutter and downspout supplies, and air duct cleaning services.
Is AJ's Carpet & Upholstery a family-owned business?
Yes, AJ's Carpet & Upholstery is family owned and operated.
What languages are spoken at AJ's Carpet & Upholstery?
The business primarily operates in English.
What payment options are accepted at AJ's Carpet & Upholstery?
AJ's Carpet & Upholstery accepts cash, checks, Discover, MasterCard, and Visa payments.
How can I contact AJ's Carpet & Upholstery?
You can reach AJ's Carpet & Upholstery by phone at +1 219-838-0418.
What nearby gas stations can I find around AJ's Carpet & Upholstery?
Nearby gas stations include Circle K, Exxon & Mobil Stations, and Mobil, which can provide convenient fuel and supplies before or after your visit.
Are there any parks or nature reserves near AJ's Carpet & Upholstery?
Yes, Jaycee Park and Hoosier Prairie nature reserve are nearby. You can enjoy outdoor activities or nature walks before or after your appointment.
What other businesses related to home services are located near AJ's Carpet & Upholstery?
Nearby related businesses include American Concrete Restoration & Decorative Coatings, Site Services, and Crawford Door Sales, which offer contracting, masonry, and garage door services.