Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Rick received numerous positive mentions for being helpful, knowledgeable, and professional, enhancing the shopping experience for many customers.
Delivery Issues
Multiple reviews highlighted significant problems with delivery dates, including delays, lack of communication, and incorrect items being delivered.
Customer Service
While some customers praised the staff for being friendly and accommodating, others reported poor customer service experiences, particularly regarding order updates and issue resolution.
Product Quality
Customers generally appreciated the quality of the furniture and the variety available, although some noted issues with stock availability and pricing.
Overall Experience
The overall shopping experience was mixed, with many customers expressing satisfaction with their purchases but frustration with delivery and customer service challenges.
MH
Marleigh Hendricks
Nov 8, 2025
5.0
Rick & Jacob were fantastic help!
JR
Jenique Rivera
Nov 7, 2025
5.0
Rick and Jacob were very helpful!
TS
Thomas Sills
Nov 2, 2025
5.0
Rick was wonderful! He allowed us to shop! Once we were ready to purchase, he explained the benefits and that the item was even more on sale!
LL
Lady Libra
Oct 30, 2025
1.0
Overpriced and limited selection. Inquired about sectionals and rugs but was brushed off. Evansville overstock near the mall is much better!!
HD
Harper's Crazy Day's
Oct 23, 2025
5.0
Rick helped us find the perfect couch AND we looked at a TON of couches so that was a huge accomplishment! Thank you so much!!
Frequently Asked Questions About Value City Furniture
What are the regular store hours for Value City Furniture?
Value City Furniture is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Is Value City Furniture open on Sundays for order pickup?
No, in-store pickup service is not available on Sundays as the pickup department is closed that day.
Does Value City Furniture offer both in-store pickup and delivery services?
Yes, Value City Furniture provides both in-store pickup and delivery options for customer convenience.
What payment methods does Value City Furniture accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, MasterCard, Traveler's Check, and Visa.
Which brands of furniture and mattresses are available at Value City Furniture?
They feature brands such as Make It You and ComforTECH, and mattresses from Tempur-Pedic®, Stearns & Foster®, and Sealy®.
Where is Value City Furniture located in Evansville?
Its address is 5330 East Indiana St, Evansville, IN 47715, USA.
Can I find other furniture stores near Value City Furniture in Evansville?
Yes, nearby furniture stores include Marks Mattress Outlet, Mark's Mattress Outlet, Eastside, and Big Sandy Superstore.
Are there any nearby restaurants where I can dine before or after shopping at Value City Furniture?
You can visit Five Guys for fast food, Chopstick House Restaurant or Thai Bistro & Bar for Asian cuisine, Shyler's BBQ for barbecue, or Papa John's Pizza nearby.
What nearby fitness and sports facilities can I visit in the area?
Nearby, you can find iLoveKickboxing gym, Jones Family Black Belt Academy for martial arts, and Acros Gymnastics & Dance center.
Does Value City Furniture provide assembly and delivery services?
Yes, they offer delivery and service assembly to help customers set up their new furniture.