Business Details
About
Swimming Pool ContractorSwimming Pool Repair ServiceSauna StoreHot Tub StoreSwimming Pool Supply Store
Ohana Pools, Spas, and Billiard opened its doors in 2003 in Urbana, IL and since then expanded locations to Danville, IL. We offer service in Central Illinois for pool, spa, and billiards needs. Our main focus is to provide family fun and to create long lasting memories. Ohana pools are amazing and wonderful which helps us be your family fun store!
Location
Hours
Reviews
4.2
117 reviews
5 stars
83
4 stars
10
3 stars
4
2 stars1
1 star
19
- JEJohn EtchasonJun 26, 20255.0Technicians trouble shot and repaired issue in a very expedient manner. Very professional approach. Thank you for your attention.
- LGLiz GwinnJun 10, 20255.0Excellent customer service. Knowledgeable staff, and Matt really cares that we know how to care for our hot tub. Highly recommend for your pool/spa needs!
- CHCurt HuffmanJun 7, 20255.0Thank you, thank you, Ohana for the new pool. From the start, Matt understood we had issues with another pool company and worked with us on the pool specifics and quote. He kept in touch with us and walked us through the process. He made us feel very secure about what was going on. And installation day was perfect. The guys showed up exactly when they said they would and were very professional and friendly. Bring on summer! Thanks to Ohana, we're ready. Can I give them 10 stars?
- AJApril JacksonMay 31, 20255.0Updating my rating as the company responded and came out the same day they contacted me and resolved the problems within minutes. Literally a 15 minute fix! Thank you.
- CQCorey QuinlanMay 16, 20181.0The customer service I received at Ohana motivated me to leave my first negative review. I will do my best to talk my coworkers out of using them for their pools. Don't tell someone over the phone that you will perform a service and when they get to your business you refer them to someone else that has a horrible reputation. I don't feel like mailing a paint sample for a customer so that they can buy all the supplies from you is a crazy request.
Frequently Asked Questions About Ohana Pools, Spas & Billiards
Do you sell used spas?
We offer refurbished spas at our Urbana and Danville locations. Visit us to explore our selection and learn more about our spa and pool installation services in Champaign, IL.
What are your store hours?
Our Urbana location is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sunday. The Danville location is closed on Monday, open Tuesday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sunday. For more information, please contact our pool installation team in Champaign, IL.
How do I schedule my pool opening and closing?
To schedule your pool opening or closing, please visit the dedicated page on our website or come to one of our store locations. Our team will be glad to assist you with this and any other services, including spa installations and above-ground pools in Champaign, IL.
Do you sell used or refurbished spas?
Yes, we offer refurbished spas at our Urbana and Danville locations. You can visit us to see our selection and learn about spa and pool installation services in Champaign, IL.
What are the store hours for your Urbana and Danville locations?
The Urbana store is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sunday. Danville is closed Monday, open Tuesday to Friday 9:00 AM to 5:00 PM, Saturday 9:00 AM to 4:00 PM, and closed Sunday.
How can I schedule pool opening and closing services?
You can schedule pool opening and closing by visiting our website’s dedicated page or visiting one of our store locations. Our team will assist you with pool, spa, and above-ground pool services in Champaign, IL.
What types of pool and spa products do you offer?
We offer pools, hot tubs, billiard tables, and a variety of accessories for pools, hot tubs, and billiard tables at our stores.
What payment methods are accepted at Ohana Pools, Spas & Billiards?
We accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing options, MasterCard, Samsung Pay, and Visa.
What brands are carried by Ohana Pools, Spas & Billiards?
We carry top brands including Marquis, BioGuard / SpaGuard, Maytronics, Hayward, Thursday Pools, Pentair, Doughboy, APC, Frog, Imagine, Pool Studio, Hot Spring, Core Covers, Imperial, and Billards.
What services does Ohana Pools, Spas & Billiards provide?
Services include pool, hot tub, and spa sales, installation, repair, maintenance, pool openings and closings, and automatic pool cover sales, service, repair, and installation.
Are there any notable nearby places customers might visit before or after coming to Ohana Pools, Spas & Billiards?
Yes, customers can visit nearby attractions like Farm Lake, known for its lake and dance club atmosphere, or the Frasca Air Museum, which offers aviation exhibits and events.
Is there convenient lodging nearby for customers traveling to Ohana Pools, Spas & Billiards?
Yes, Hanford Inn & Suites is a nearby hotel and inn, providing comfortable accommodations close to our Urbana location.
Are there other related services near Ohana Pools, Spas & Billiards that customers might find useful?
Yes, nearby automotive services like AP at Napleton's car dealer and automotive repair, as well as Northwood Estates campground and RV park, might be helpful for visitors in the area.