I took my rug to The Rug Rack it needed cleaned. I met the owner and he was so nice and polite! I left it with him and he gave me a approximate time it would be done. I was amazed how quick I got a phone that it was finished! I am also amazed at the work they did on it! It looks so nice and clean!!! I will never use anybody else! They are absolutely the best! Both of them were extremely polite and friendly! Thank you guys for your service!!!
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Amir Mcphearson
Sep 22, 2025
1.0
Not sure if the owner is racist, yet he called me a girl twice. It was uncomfortable and unprofessional. I went in expecting a simple shopping trip for a rug, but instead left questioning the owner’s attitude toward customers. The rugs themselves were fine, but the experience with the owner left a bad taste. It’s possible the owner could be racist, and that’s something I can’t ignore when deciding where to shop.
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Erin Lakamp
Aug 5, 2022
5.0
They are super quick and so convenient! I’ve used them twice. Once to clean a real cow hide rug after my apartment flooded. They did an amazing job with it! Such nice staff as well!
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Virginia Taylor
May 6, 2020
5.0
They cleaned a rug I have that was 20 yrs old and has never been professionally cleaned. It has been thru three large dogs and too many grandkids to count. The results were more than I could have ever hoped. Thank you!