Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
4,937 reviews
5 stars
4,483
4 stars
189
3 stars67
2 stars29
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of sales staff, particularly mentioning individuals like Victor, Jill, and Maricela for their exceptional service.
Delivery Issues
Numerous reviews highlighted significant problems with delivery timelines, including delays and missing items, leading to frustration among customers.
Product Quality
While some customers appreciated the quality of the furniture, others reported issues with specific items, particularly regarding the durability of leather products.
Positive Experiences
Several customers shared positive shopping experiences, noting efficient service and satisfaction with their purchases, especially when assisted by knowledgeable staff.
Mixed Reviews
Overall, feedback was mixed, with some customers expressing strong dissatisfaction with service and product issues, while others had very positive experiences.
- PBPatty Bunton5 days ago5.0Showroom team was super helpful. Delivery team was a dream. Very satisfied as this is the second set of couches we have gotten from Value City Furniture!
- VMVickie MansourNov 11, 20251.0Purchased 2 sofas Sept. 1, and were told that our furniture would be delivered before Thanksgiving. Unfortunately, we received a call today saying that our sofas wouldn’t be delivered until February. Seriously?! I’m not waiting 6 months for furniture. We cancelled our order and our relationship with Value City is forever over.
- DWDonna WilliamsNov 8, 20255.0I had such a great experience at Value City Furniture! The staff was helpful, patient, and made sure I found exactly what I was looking for. My furniture was delivered on time and looks even better in person. Highly recommend!
- ARAsma RavziNov 7, 20251.0Horrible Horrible experience DO NOT BUY ANYTHING FROM VALUE CITY I PUR HASE POSH BRAND FURNITURE WORTH 2500 AND WITH IN 2 YEAARS THE DRESSER BACK WOOD COMES OUT IT SELF THE LEG CAME OUT WHEN I CALL ASSOCIATE NAME KIARA HORRIBLE SHE HANG UP THE CALL SERIOUSLY I WILL NEVER EVER BUY ANYTHING FROM YOU EVER AGAIN VERY VERY CHEAP QUALITY THATS WHY NO ONE IS PURCHASING FROM THEM I HOPE AND PRAY YOU LOOSE YOUR BUSSINESS
- VFVictor FigueroaNov 3, 20255.0Great assistance in finding what we wanted to look through to find great furniture at the price we wanted. Thanks Pam.
Frequently Asked Questions About Value City Furniture
Does Value City Furniture offer pickup or delivery services?
Value City Furniture does not offer pickup or delivery services.
What are the regular store hours for Value City Furniture in Schaumburg?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Are there any special holiday hours for Value City Furniture?
The store is closed on Thanksgiving Day and Christmas Day, opens early on the day after Thanksgiving from 8:00 AM to 9:00 PM, and has shorter hours on Christmas Eve and New Year's Eve from 10:00 AM to 5:00 PM.
What types of payment does Value City Furniture accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Mastercard, Travelers Check, and Visa.
Does Value City Furniture provide assembly services for purchased furniture?
Yes, Value City Furniture offers furniture assembly services.
Can I shop online as well as in-store at Value City Furniture?
Yes, you can shop both online and in stores to take advantage of various offers and financing specials.
Which popular furniture brands are available at Value City Furniture?
They carry brands such as Make It You and ComforTECH, along with mattresses from Tempur-Pedic, Stearns & Foster, and Sealy.
What types of products can I find at Value City Furniture?
You can find furniture including sofas, sectionals, loveseats, coffee tables, beds, mattresses, dressers, dining tables, chairs, and patio furniture.
What nearby stores can I visit along with Value City Furniture in Schaumburg?
Nearby you can visit Sports Authority Sporting Goods for golf and outdoor equipment, Gordon Food Service Store for groceries, and Hobby Lobby for arts and crafts supplies.
Where can I find dining options near Value City Furniture?
Near Value City Furniture, you have fast food options like McDonald's and Chick-fil-A for a quick meal before or after shopping.
Are there any car rental services close to Value City Furniture for convenient transportation?
Yes, Enterprise Rent-A-Car is nearby, which can help you with car or truck rentals for your convenience.