Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
3,496 reviews
5 stars
3,297
4 stars
79
3 stars24
2 stars11
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some praised staff for being helpful and professional, others reported poor communication and unresponsiveness.
Sales Experience
Many customers highlighted positive interactions with sales representatives, noting their patience, knowledge, and attentiveness.
Delivery Issues
Several customers experienced significant delays and issues with deliveries, including receiving incorrect items and poor follow-up.
Product Quality
Customers generally expressed satisfaction with the quality and variety of furniture available.
Professionalism
The delivery team received commendations for their professionalism and efficiency during the delivery process.
- HCHanny Collins2 days ago5.0Excelente atención, satisfecho completamente lo recomiendo.
- RHRaymond HowardNov 13, 20255.0Very friendly associates in store. Delivery and set up was very quick. A professional job by all! Thank you so much!!
- KEKristine EisenmannNov 2, 20255.0Thank you to all the kind staff, especially Maria, who assisted us with a new reclining sofa and loveseat. We had a wonderful experience from the store through delivery. Thank you again!
- DMDominique MarieNov 1, 20251.0Horrible experience. My son actually got hurt by a screw sticking out of a couch, was told to return by the manager Odeh so he can make it right. Gave him a date and time I’d be back and he wasn’t there because “he left early for the day”. I left my name and number for him to call me back and he never did. Horrible people who only care about sales and not the safety of their customers. Went elsewhere and suggest you do to
- JDJacqueline DomianoOct 24, 20251.0I'm glad you had a great experience! I was there today and it was horrible ! Doris I don't understand why you work there? You obviously don't need the commission. You said you would email the furniture I picked out and the prices too, that was 5 hours ago. Take those silly signs off the doors saying 15% off for Black Friday, there are no discounts. Oh well
Frequently Asked Questions About Value City Furniture
What types of products can I find at Value City Furniture in Downers Grove?
Value City Furniture offers a wide range of furniture including sofas, sectionals, loveseats, coffee tables, beds, mattresses, dressers, dining tables, chairs, and patio furniture.
Does Value City Furniture offer delivery or pickup services?
Value City Furniture does not offer pickup or delivery services currently.
What are the regular store hours for Value City Furniture?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Is Value City Furniture open on holidays?
The store is closed on Thanksgiving Day and Christmas Day, with special hours on other holidays such as early closing at 5:00 PM on Christmas Eve and New Year's Eve.
What payment methods are accepted at Value City Furniture?
Value City Furniture accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, MasterCard, Traveler's Check, and Visa.
Do you offer assembly or service repair for purchased furniture?
Yes, Value City Furniture offers service repair and assembly services.
Where can I find Value City Furniture online?
You can visit their website at http://www.valuecityfurniture.com, and follow their social media on Facebook, Instagram (@valuecityfurniture), TikTok, Pinterest, Twitter (@valuecityfurn), and YouTube.
What popular stores and attractions are located near Value City Furniture in Downers Grove?
Nearby places include Finley Square Shopping Center, Michaels arts and crafts store, Laser Quest entertainment venue, Starbucks coffee shop, Best Buy electronics store, and PinkLily Nail Bar for beauty services.
How can nearby stores and attractions enhance my visit to Value City Furniture?
You can combine your furniture shopping trip with visits to nearby places such as grabbing coffee at Starbucks, enjoying entertainment at Laser Quest, or finishing other shopping needs at Finley Square and Michaels arts and crafts store.
What brands are featured at Value City Furniture?
Value City Furniture features brands including Make It You and ComforTECH, as well as top mattress brands like Tempur-Pedic®, Stearns & Foster®, and Sealy®.