Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
2,755 reviews
5 stars
2,296
4 stars
134
3 stars
61
2 stars36
1 star
228
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the sales staff for being friendly, knowledgeable, and helpful, creating a positive shopping experience.
Delivery Issues
Numerous reviews highlighted significant delays and issues with furniture deliveries, leading to customer frustration and dissatisfaction.
Product Quality
While some customers were satisfied with their purchases, others reported problems with furniture quality and defects shortly after purchase.
Communication Problems
Several customers experienced poor communication regarding order status and delivery updates, contributing to a negative overall experience.
Mixed Experiences
While some customers had great experiences, others reported feeling scammed or ignored, indicating inconsistency in service quality.
- MMMaria Munoz1 day ago5.0Beautiful furniture and the delivery team were diligent, quick assembler and respectful. Thank you lot.
- DHDan Hoyle2 days ago1.0Ordered a new couch. Had to wait two months for delivery. They offered nothing for the wait. Then they canceled a few days before the scheduled delivery date after trying to charge my card for a non available item. Pretty awful on every front.
- CSConney SawyerNov 12, 20255.0My salesperson was very attentive to my needs and very helpful. I truly appreciated his help with making my decisions.
- EHElora HossainNov 9, 20251.0Stopped by to buy shelves and dresser. Staff member immediately claimed they didn't have any, refusing to even check or direct me. You lost a sale because your employee was factually wrong and completely unhelpful.
- MGMaria de los Angeles GudiñoNov 8, 20255.0Highly recommend this place. Great quality all their products staff are amazing and pick up team the best too. Thank you very much for everything
Frequently Asked Questions About Value City Furniture
What are the standard store hours for Value City Furniture?
Value City Furniture is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Value City Furniture offer delivery services?
Delivery is not offered; however, in-store pickup is available for your convenience.
Can I pick up my order in store at Value City Furniture?
Yes, in-store pickup is available during pickup hours, Tuesday through Saturday from 10:00 AM to 6:00 PM. The store is closed for pickup on Mondays and Sundays.
Are there any special holiday hours I should be aware of?
Yes. For example, the store is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025). On Black Friday (Nov 28, 2025) and New Year's Day (Jan 1, 2026), it opens earlier or stays open later. Please check specific dates before visiting.
Which payment methods are accepted at Value City Furniture?
They accept American Express, Android Pay, Cash, Check, Discover, Financing options, MasterCard, Traveler's Check, and Visa.
What types of products can I find at Value City Furniture?
You can shop for furniture including sofas, sectionals, loveseats, coffee tables, beds, mattresses, dressers, dining tables, chairs, and patio furniture.
Does Value City Furniture provide assembly services for purchased items?
Yes, assembly services are available to help with your furniture setup.
Are there wheelchair accessible entrances at Value City Furniture?
Yes, the store has wheelchair accessible entrances to accommodate all customers.
What nearby places can I visit around Value City Furniture?
Nearby you can visit Fresh Thyme Market for groceries, Athletico Physical Therapy for wellness needs, and The Home Depot for home improvement supplies.
How can nearby businesses like Mattress Firm and Fresh Thyme Market benefit my visit to Value City Furniture?
You can conveniently explore mattress options at nearby Mattress Firm and shop fresh groceries at Fresh Thyme Market before or after selecting your furniture at Value City Furniture, making your trip efficient and enjoyable.
Is there public transit access or services nearby Value City Furniture that can help me get there?
While transit details are not specified, nearby businesses including UPS Access Point location and Penske Truck Rental imply accessible transportation options in the area, which may assist your visit.