Extra Space Storage

4.9
564 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3914 W 111th St in Chicago, IL today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, elevator access, security access to your floor only, heated loading bay and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3914 W 111th St, Chicago, IL
60655, United States

Hours

Reviews

4.9
564 reviews
5 stars
538
4 stars
14
3 stars
0
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Nique and Karen, for their helpfulness, professionalism, and exceptional customer service.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility

Customers appreciated the easy access to the facility and the straightforward rental process.

Pricing Concerns

Some customers expressed dissatisfaction with rising rental prices and perceived inconsistencies in pricing compared to competitors.

Overall Experience

Many reviews highlighted a positive overall experience, with customers recommending the facility for its friendly staff and efficient service.
  • TD
    Tony D
    Nov 8, 2025
    5.0
    Karen was great. She helped me transfer units in a matter of minutes. Excellent service.
  • BM
    Brandy Milet
    Nov 7, 2025
    5.0
    Karen was fantastic and super helpful during our move in process with a very clean facility!
  • DD
    Daniel Diaz
    Nov 1, 2025
    5.0
    Business is very accessible and accommodating. No problem with management or tenants. I highly recommend the company.
  • CM
    Charline McGrath
    Oct 30, 2025
    5.0
    Everyone I spoke to was very helpful annd helped to get the deal closed. Moving items into unit on Saturday. Yea!!!
  • BT
    Black Tie
    Oct 23, 2025
    5.0
    I had an excellent experience with the storage unit manager Nique she demonstrated exceptional professionalism, courtesy, and efficiency throughout the entire process. All of my questions were addressed promptly and thoroughly, she also went above and beyond to ensure that my storage needs were met. I greatly appreciated her attention to detail and commitment to providing outstanding customer service. Overall, my experience was extremely positive, and I would highly recommend their management and facility to others.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.