Value City Furniture

4.7
2805 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Value City Furniture
2100 159th St, Calumet City, IL
60409, United States

Hours

Reviews

4.7
2,805 reviews
5 stars
2,430
4 stars
164
3 stars
66
2 stars
24
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the sales staff and delivery teams, highlighting positive interactions throughout the purchasing process.

Delivery Issues

Several reviews mentioned significant delays and issues with delivery, including miscommunication and damaged items upon arrival.

Product Quality

While some customers were satisfied with their purchases, others reported issues with furniture quality, including durability concerns and problems with assembly.

Mixed Experiences

Feedback varied widely, with some customers expressing high satisfaction while others reported negative experiences, particularly regarding customer service and warranty issues.

Affordability

Customers appreciated the affordable prices and good deals available, especially in the clearance section.
  • JJ
    JRENNA
    3 days ago
    1.0
    Gerald Harbour was very informative and kind ! The lady with the scarf and glasses was very odd and watch me and my mom get in the car and stared us down in the store right along with the lady at the back desk not for sure why but a very uncomfortable experience .
  • FD
    Fernando Diaz
    Dec 2, 2025
    3.0
    They have the furniture and the price post it but when you ask to buy it the merchandise is not available
  • BH
    Bill Hill
    Nov 18, 2025
    5.0
    The guys were very professional and prompt. They assembled everything very quickly and also help with one item that did not have instructions. These guys very courteous. I’ll use them again!
  • MR
    Mayra Reyes
    Nov 17, 2025
    5.0
    Thank you value city for such a great experience! From the moment I walked in the store until I walked out everyone was so helpful! The gentlemen who delivered and installed my couches were amazing! They arrived right on time, worked quickly, and handled everything with care. Super professional and very polite. I’m extremely happy with their service and would definitely recommend them!
  • KW
    Kira White
    Nov 7, 2025
    5.0
    I have had nothing but an amazing experience from the very first moment of walking into Value City Furniture to the delivery. The young lady that help me pick out our bed as well as the frame was accommodating and extremely knowledgeable. She and he mangers understood the importance of finding the right bed and mattress for my fiancee and I. Our delivery men were just as amazing and knowledgeable as well. They came right away and introduced themselves and had my frame and bed set up in no time at all. Thank you so much for employing great people!!!!

Frequently Asked Questions About Value City Furniture

What are the regular store hours for Value City Furniture?

Value City Furniture is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Does Value City Furniture offer in-store pickup and delivery services?

Yes, Value City Furniture offers both in-store pickup and delivery services.