Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
2,800 reviews
5 stars
2,427
4 stars
164
3 stars
65
2 stars24
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being helpful and professional, while others reported rude and unhelpful interactions.
Delivery Issues
Delivery experiences varied; many customers appreciated prompt and professional service, but others faced significant delays and miscommunication.
Product Quality
General satisfaction with furniture quality, though some customers reported issues with specific items, including durability concerns.
Sales Experience
Positive feedback on sales staff being knowledgeable and accommodating, with several customers highlighting specific employees for their exceptional service.
Warranty and Returns
Concerns raised about warranty policies and the return process, with some customers feeling misled or dissatisfied with the handling of their issues.
- BHBill Hill6 days ago5.0The guys were very professional and prompt. They assembled everything very quickly and also help with one item that did not have instructions. These guys very courteous. I’ll use them again!
- MRMayra ReyesNov 17, 20255.0Thank you value city for such a great experience! From the moment I walked in the store until I walked out everyone was so helpful! The gentlemen who delivered and installed my couches were amazing! They arrived right on time, worked quickly, and handled everything with care. Super professional and very polite. I’m extremely happy with their service and would definitely recommend them!
- MDMettrice DavisNov 10, 20255.0Delivery Team Courteous and Professional Removed all.packaging
- KWKira WhiteNov 7, 20255.0I have had nothing but an amazing experience from the very first moment of walking into Value City Furniture to the delivery. The young lady that help me pick out our bed as well as the frame was accommodating and extremely knowledgeable. She and he mangers understood the importance of finding the right bed and mattress for my fiancee and I. Our delivery men were just as amazing and knowledgeable as well. They came right away and introduced themselves and had my frame and bed set up in no time at all. Thank you so much for employing great people!!!!
- OVolga vargasOct 24, 20251.0If I can give them 0 stars I would. I bought a $3,500 living room set. Was told that I had 10 days to add warranty. I had called on the 6th day and told me that is only 5 days to add warranty and they can’t do nothing about it!!! This is how they treat a customer that spend almost $4,000!!! Shame on you!!
Frequently Asked Questions About Value City Furniture
What are the regular store hours for Value City Furniture?
Value City Furniture is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Value City Furniture offer in-store pickup and delivery services?
Yes, Value City Furniture offers both in-store pickup and delivery services.
Is Value City Furniture open on Sundays?
Yes, Value City Furniture is open on Sundays from 11:00 AM to 7:00 PM.
What are the holiday hours for Value City Furniture?
On certain holidays, Value City Furniture has special hours or closures. For example, it is closed on 2025-11-27 and 2025-12-25, and open with adjusted hours on 2025-11-28 (8:00 AM - 9:00 PM), 2025-12-24 and 2025-12-31 (10:00 AM - 5:00 PM), and 2026-01-01 (11:00 AM - 9:00 PM).
What types of payment options does Value City Furniture accept?
Value City Furniture accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Mastercard, Travelers Check, and Visa.
What brands does Value City Furniture carry?
The store carries brands including Make It You and ComforTECH.
What categories of products can I find at Value City Furniture?
Products include furniture, sofas, sectionals, loveseats, coffee tables, beds, mattresses, dressers, dining tables, chairs, and patio furniture.
How can I find Value City Furniture's location and contact information?
Value City Furniture is located at 2100 159th St, Calumet City, IL 60409, USA. The main phone number is +1 708-862-0021.
Which nearby places can I visit before or after shopping at Value City Furniture?
Nearby, you can visit local eateries like Outback Steakhouse and Fuddruckers for dining, or relax at Park of River Oaks. For beauty services, Hairstyles Ebby and Keratin Hair Salon are nearby options.
Are there any automotive service centers near Value City Furniture?
Yes, nearby automotive options include River Oaks Toyota, Genesis of Calumet City, and Napleton River Oaks Hyundai, where you can get car services or explore vehicle purchase options.