Business Details
About
Self-Storage FacilityRV Storage Facility
Lockbox Storage Davenport offers clean, secure indoor self-storage units in Davenport, Iowa, serving Bettendorf, Rock Island, Moline, East Moline and the greater Quad Cities area. Our climate-controlled facility protects your household items, business inventory or seasonal gear from extreme weather with 24-hour keypad access, advanced security cameras and month-to-month rentals. Davenport.
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
636 reviews
5 stars
598
4 stars
20
3 stars3
2 stars5
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Rachael received numerous accolades for her exceptional customer service, with many customers highlighting her helpfulness, friendliness, and ability to make the rental process enjoyable.
Facility Condition
The facility is generally reported as clean and secure, although there were some complaints about pests and maintenance issues like potholes in the parking lot.
Management Issues
There are mixed reviews regarding management, with some customers expressing dissatisfaction with the responsiveness and professionalism of certain staff members, particularly Gary.
Access and Hours
Customers noted limited access hours that did not align well with their schedules, making it difficult for some to retrieve their belongings.
Pricing Concerns
Several reviews mentioned unexpected price increases and additional charges, leading to frustration among customers.
- RHRochelle HudsonDec 19, 20252.0Only have certain Hrs to access , Doesn’t really match up with my work hrs. It was hard to move stuff on with broken dollys
- TWtammy whitedDec 16, 20255.0Very nice facility and friendly staff
- FLFredy LopezDec 4, 20251.0Lack of costumer service
- PHPhilip HoelSep 25, 20253.0It's clean. I have never personally seen a human employee at this site. I know that there must be someone who stops by to overlook people's units(they do not however remove them, literally a part of their job in my opinion. The entrance is very hard to see at night. There are pot holes all over the parking lot, I've lost ideas in some of them. So it seems to be an absentee owner situation unless you owe them money. To be fair a few times Alex has answered the phone, and has been helpful.
- LLLoJoShoSep 15, 20252.0I purchased a storage unit over the summer to throw a few things in and I moved everything out by the end of August. There was minor water damage with a few items stored in the unit. But I was surprised to get automatically billed for another month, as I was unaware that was even a feature. I contacted the facility about looking to get a refund, as the unit was moved out and ready to rent again, and I didn't want to pay for a unit that I didn't want nor need, but support has been less than helpful. It's been weeks now and it feels like I am being stonewalled at every opportunity. It's never a yes or no, it's always a I'll get back to you, and they never do. Needless to say, I am extremely disappointed with the support given and will not be renting from here again. The high pressure to leave a positive review also wasn't very a great experience, especially on my first day at the facility before I even got my unit.