Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
While many customers praised individual sales associates for their helpfulness and professionalism, there were numerous complaints about poor communication and unresponsive customer service, particularly regarding refunds and order issues.
Delivery Issues
Multiple reviews highlighted significant problems with delivery, including delays, missing items, and poor handling during the delivery process.
Sales Experience
Customers generally reported positive experiences with sales associates, noting their friendliness and willingness to assist, although some mentioned aggressive sales tactics.
Product Quality
Feedback on furniture quality was mixed; while some customers expressed satisfaction with their purchases, others reported issues with defects and dissatisfaction with the products.
Refund Process
Numerous customers expressed frustration with the refund process, citing delays and lack of follow-through from the company.
JP
james pete
Nov 15, 2025
1.0
You pay for waranty and they do not provide it.
BN
Beverly Norman
Nov 5, 2025
1.0
I’m very disappointed with my experience at American Signature Furniture. I purchased a mattress that turned out to be uncomfortable and defective. After several calls and back-and-forth conversations, they finally agreed to schedule a pickup — but now they’re refusing to refund my account even though the mattress is being taken back.
I’ve spoken with multiple representatives who all promised a resolution, but every time I follow up, I’m told something different. It feels like no one wants to take responsibility for the issue.
I trusted this company to do the right thing, but this entire experience has been stressful and disappointing. I’m still waiting for my refund, and at this point, I would strongly caution others to think twice before purchasing from American Signature.
PP
princess
Nov 5, 2025
5.0
Cherise and Erica were amazing!
TR
Tiana Reid
Nov 1, 2025
5.0
This is the best place to come get furniture. The staff is amazing. Furniture is best and great quality and great prices. Shout out to the team and staff.
RP
Raj Parmar
Oct 28, 2025
5.0
Davood was extremely pleasant and patient in helping us understand and answering all of our questions.
We thoroughly enjoyed his candid, lively nature and made us at ease of shopping.
Frequently Asked Questions About American Signature Furniture
What types of furniture can I find at American Signature Furniture in Smyrna, GA?
You can find stylish pieces for the living room, dining room, bedroom, patio, and more, including sofas, sectionals, recliners, beds, mattresses from top brands, coffee tables, dressers, dining tables, and chairs.
Does American Signature Furniture offer in-store pickup or delivery services?
American Signature Furniture offers in-store pickup but does not provide delivery services.
What are the store hours for American Signature Furniture in Smyrna?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Are there any special hours or closures for holidays at American Signature Furniture?
Yes, for example, the store is closed on November 27, 2025, and December 25, 2025, and has adjusted hours on other holidays such as opening earlier or closing by 5:00 PM.
What payment methods are accepted at American Signature Furniture?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, financing options, Mastercard, Travelers Check, and Visa.
Does American Signature Furniture offer assembly services for purchased furniture?
Yes, assembly services are available at American Signature Furniture.
Where is American Signature Furniture Smyrna located?
The store is located at 2540 Cumberland Blvd SE, Smyrna, GA 30080, USA.
Which nearby stores can I visit in the Heritage Pavilion shopping center near American Signature Furniture?
You can visit stores like Shoe Carnival, Kirkland's for home decor, Ross Dress for Less, T.J. Maxx & HomeGoods, Dollar Tree, Marshalls, Michaels Stores, and PetSmart within the Heritage Pavilion area.
How can nearby courier and delivery services benefit me when shopping at American Signature Furniture?
The nearby UPS Access Point location can help you easily ship or receive packages, making it convenient to coordinate deliveries or returns related to your furniture purchases.
Are there dining options close to American Signature Furniture where I can eat before or after my shopping trip?
Yes, The Juicy Crab Smyrna, a seafood and Cajun and Creole restaurant, is nearby and offers a place to enjoy a meal before or after your visit to the furniture store.