American Signature Furniture

4.6
2088 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

American Signature Furniture
2540 Cumberland Blvd SE, Smyrna, GA
30080, United States

Hours

Reviews

4.6
2,088 reviews
5 stars
1,761
4 stars
98
3 stars
44
2 stars
35
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised individual sales associates for their helpfulness and professionalism, there were numerous complaints about poor communication and unresponsive customer service, particularly regarding refunds and order issues.

Delivery Issues

Multiple reviews highlighted significant problems with delivery, including delays, missing items, and poor handling during the delivery process.

Sales Experience

Customers generally reported positive experiences with sales associates, noting their friendliness and willingness to assist, although some mentioned aggressive sales tactics.

Product Quality

Feedback on furniture quality was mixed; while some customers expressed satisfaction with their purchases, others reported issues with defects and dissatisfaction with the products.

Refund Process

Numerous customers expressed frustration with the refund process, citing delays and lack of follow-through from the company.
  • JP
    james pete
    Nov 15, 2025
    1.0
    You pay for waranty and they do not provide it.
  • BN
    Beverly Norman
    Nov 5, 2025
    1.0
    I’m very disappointed with my experience at American Signature Furniture. I purchased a mattress that turned out to be uncomfortable and defective. After several calls and back-and-forth conversations, they finally agreed to schedule a pickup — but now they’re refusing to refund my account even though the mattress is being taken back. I’ve spoken with multiple representatives who all promised a resolution, but every time I follow up, I’m told something different. It feels like no one wants to take responsibility for the issue. I trusted this company to do the right thing, but this entire experience has been stressful and disappointing. I’m still waiting for my refund, and at this point, I would strongly caution others to think twice before purchasing from American Signature.
  • PP
    princess
    Nov 5, 2025
    5.0
    Cherise and Erica were amazing!
  • TR
    Tiana Reid
    Nov 1, 2025
    5.0
    This is the best place to come get furniture. The staff is amazing. Furniture is best and great quality and great prices. Shout out to the team and staff.
  • RP
    Raj Parmar
    Oct 28, 2025
    5.0
    Davood was extremely pleasant and patient in helping us understand and answering all of our questions. We thoroughly enjoyed his candid, lively nature and made us at ease of shopping.

Frequently Asked Questions About American Signature Furniture

What types of furniture can I find at American Signature Furniture in Smyrna, GA?

You can find stylish pieces for the living room, dining room, bedroom, patio, and more, including sofas, sectionals, recliners, beds, mattresses from top brands, coffee tables, dressers, dining tables, and chairs.

Does American Signature Furniture offer in-store pickup or delivery services?

American Signature Furniture offers in-store pickup but does not provide delivery services.