American Signature Furniture

4.6
1603 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

American Signature Furniture
1972 Mt Zion Rd, Morrow, GA
30260, United States

Hours

Reviews

4.6
1,603 reviews
5 stars
1,326
4 stars
119
3 stars
41
2 stars
24
1 star
93

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays and issues with furniture deliveries, including wrong items, damaged goods, and lack of communication regarding delivery status.

Customer Service

While some customers praised individual sales associates for their helpfulness and professionalism, many others experienced poor service, including unresponsive management and discriminatory behavior.

Product Quality

Several reviews highlighted concerns about the quality of furniture received, including damaged items and issues with warranties not being honored.

Positive Sales Experiences

Despite the negative feedback, there were multiple mentions of positive interactions with specific sales associates who provided excellent service and support during the purchasing process.

Store Environment

Some customers appreciated the store's selection and atmosphere, noting beautiful furniture and a pleasant shopping experience, although others criticized the overall organization and presentation.
  • PB
    Paul Bingaman
    Nov 3, 2025
    3.0
    Looking for a Future sofa.
  • PC
    Phyllis Crockett-Thibodeau
    Oct 24, 2025
    5.0
    Beautiful furniture found my new store
  • OC
    OCTAVIA COLEMAN
    Oct 21, 2025
    1.0
    BUYER BEWARE! American Signature Furniture may have stylish pieces on display, but good luck getting what you paid for—on time or in acceptable condition. I made a purchase six months ago and still haven’t received the correct item. Here’s the rundown of my delivery nightmare: • First delivery: wrong color. • Second delivery (a month later): item wasn’t even on the truck. • Third attempt (another month later): wrong color again. • Fourth attempt (yet another month later): item arrived damaged. Each rescheduled delivery was spaced a month or more apart, dragging this ordeal out for half a year. Store management has been nonchalant and unreliable, making promises they never keep. Calling corporate is a waste of time—it’s just a call center that assures you they’re “working on a resolution,” but no one ever follows up. The prices and the service level do not match—not even close. After exhausting every avenue and being as patient as possible, I finally emailed the CEO. I’m still waiting for a response. No matter how this ends, I will NEVER spend another penny at American Signature Furniture.
  • TT
    TheEagleslover
    Oct 14, 2025
    5.0
    I’ve had multiple deliveries from American Signature Furniture and not only am I happy with my purchases but the delivery crew were amazing. You really can’t ask for better service.
  • CC
    Candace Clay
    Sep 26, 2025
    1.0
    No words. I was forced to take a store credit of $900 and ordered couches in July that cost way more for September 27 delivery. I was notified end of August they won’t arrive till Christmas Eve. All this happened after I had made plans to share old furniture so now you have 2 disappointed house holds. I still have a credit and want a refund of my money. I am forced to use the credit by November and they still refuse a cash refund. If you shop here prepare for delays and disappointment . Who wants a furniture credit. Let’s make a deal. My relative vouch a couch from Have tried and received It in one week we will try there.

Frequently Asked Questions About American Signature Furniture

What are the regular store hours for American Signature Furniture in Morrow, GA?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Is American Signature Furniture open on Sundays and Mondays for in-store pickup?

In-store pickup is available Tuesday through Saturday from 12:00 PM to 7:00 PM. The store is closed for in-store pickup on Sundays and Mondays.