Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Numerous customers reported significant delays and issues with furniture deliveries, including wrong items, damaged goods, and lack of communication regarding delivery status.
Customer Service
While some customers praised individual sales associates for their helpfulness and professionalism, many others experienced poor service, including unresponsive management and discriminatory behavior.
Product Quality
Several reviews highlighted concerns about the quality of furniture received, including damaged items and issues with warranties not being honored.
Positive Sales Experiences
Despite the negative feedback, there were multiple mentions of positive interactions with specific sales associates who provided excellent service and support during the purchasing process.
Store Environment
Some customers appreciated the store's selection and atmosphere, noting beautiful furniture and a pleasant shopping experience, although others criticized the overall organization and presentation.
PB
Paul Bingaman
Nov 3, 2025
3.0
Looking for a Future sofa.
PC
Phyllis Crockett-Thibodeau
Oct 24, 2025
5.0
Beautiful furniture found my new store
OC
OCTAVIA COLEMAN
Oct 21, 2025
1.0
BUYER BEWARE!
American Signature Furniture may have stylish pieces on display, but good luck getting what you paid for—on time or in acceptable condition.
I made a purchase six months ago and still haven’t received the correct item. Here’s the rundown of my delivery nightmare:
• First delivery: wrong color.
• Second delivery (a month later): item wasn’t even on the truck.
• Third attempt (another month later): wrong color again.
• Fourth attempt (yet another month later): item arrived damaged.
Each rescheduled delivery was spaced a month or more apart, dragging this ordeal out for half a year.
Store management has been nonchalant and unreliable, making promises they never keep. Calling corporate is a waste of time—it’s just a call center that assures you they’re “working on a resolution,” but no one ever follows up. The prices and the service level do not match—not even close.
After exhausting every avenue and being as patient as possible, I finally emailed the CEO. I’m still waiting for a response.
No matter how this ends, I will NEVER spend another penny at American Signature Furniture.
TT
TheEagleslover
Oct 14, 2025
5.0
I’ve had multiple deliveries from American Signature Furniture and not only am I happy with my purchases but the delivery crew were amazing. You really can’t ask for better service.
CC
Candace Clay
Sep 26, 2025
1.0
No words. I was forced to take a store credit of $900 and ordered couches in July that cost way more for September 27 delivery. I was notified end of August they won’t arrive till Christmas Eve. All this happened after I had made plans to share old furniture so now you have 2 disappointed house holds. I still have a credit and want a refund of my money. I am forced to use the credit by November and they still refuse a cash refund. If you shop here prepare for delays and disappointment . Who wants a furniture credit. Let’s make a deal. My relative vouch a couch from
Have tried and received
It in one week we will try there.
Frequently Asked Questions About American Signature Furniture
What are the regular store hours for American Signature Furniture in Morrow, GA?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Is American Signature Furniture open on Sundays and Mondays for in-store pickup?
In-store pickup is available Tuesday through Saturday from 12:00 PM to 7:00 PM. The store is closed for in-store pickup on Sundays and Mondays.
Does American Signature Furniture offer delivery services?
Delivery is not offered at this location; however, in-store pickup is available.
What types of furniture and brands does American Signature Furniture carry?
They offer furniture including sofas, sectionals, beds, mattresses, dining tables, and patio furniture, featuring brands like Make It You and ComforTECH.
What payment options are accepted at American Signature Furniture?
Payment options include American Express, Apple Pay, Android Pay, cash, check, Discover, financing, Mastercard, Travelers Check, and Visa.
Does American Signature Furniture provide assembly services for purchased furniture?
Yes, assembly services are available at this location.
Where is American Signature Furniture located in Morrow, GA?
It is located at 1972 Mt Zion Rd, Morrow, GA 30260, United States.
Which nearby stores can I visit along with American Signature Furniture?
Nearby stores include Fallas department store, Best Buy electronics, Target department store, and Anna's Linens furniture store, perfect for a combined shopping trip.
Are there nearby restaurants to American Signature Furniture where I can grab a meal before or after shopping?
Yes, nearby dining options include Eggs Up Grill, Planet Gyro, Eat More Korean, and more for breakfast, brunch, or Asian cuisine.
What recreational or service spots are close to American Signature Furniture?
Nearby are Planet Fitness gym, BioLife Plasma Services donation center, and pet care stores like PetSmart and Pet Grooming 288, offering a variety of services around your visit.