Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
American Signature Furniture
840 Ernest W Barrett Pkwy NW Ste 250, Kennesaw, GA
30144, United States
Hours
Reviews
4.6
3,047 reviews
5 stars
2,621
4 stars
130
3 stars
65
2 stars31
1 star
200
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and professionalism of staff, others reported rude and unresponsive service, particularly regarding delivery issues.
Delivery Issues
Numerous reviews highlighted significant delays and miscommunication regarding delivery dates, leading to frustration among customers.
Product Quality
Customers generally expressed satisfaction with the quality of the furniture purchased, although there were complaints about missing or incorrect items.
Sales Experience
Several customers had positive experiences with knowledgeable sales associates who provided assistance without being pushy.
Warranty Concerns
There were complaints regarding the reliability of the warranty service, with customers feeling misled about coverage and support.
- DOdavid oconnor1 day ago5.0Edwin and his associate were prompt, gave me a courtesy call when they were about 45 min away which I appreciated because we have animals that needed to be put up. He also took the time to show me how the pieces in the loveseat and the recliners went together so if they needed to be disassembled for moving or whatever reason I was able to do that without any issues. Also a very small but couteous step was they both removed their shoes in mid carry of our furniture pieces as to not track dirt and water (it just finished raining) on the carpet in our living room. Those small courtesy pieces show care that I want from a delivery team into my home Thank you so very much and God bless that team!!!
- SASydney Allen3 days ago1.0Buyers BEWARE!!! They were so nice and helpful in the store the day of purchase. But as far as their customer service/delievery departments… terrible!! We were originally scheduled for delivery October 27th, then they never showed up, no call or anything. Said they forgot to assign a driver and delivery time so they just didn’t put it on the truck. Have called I don’t even know how many times to get our things delivered and they keep telling me things don’t look right on our account that is if I actually get anyone on the phone. THEY NEVER ANSWER!!! The last last lady I spoke with said they were missing pieces of our order which may have something to do with the delay, but it’s now November 20th and this order was placed August 31st??! They kept telling us they emailed the store manager to try to get it resolved many times but no reply. Also note that we ordered 2 separate living room sets/ recliners and 2 mattresses!! When you spend as much as we did there you’d at least think they’d try to help. Just very unprofessional on the office side…..👎
- RARachel AbernathyNov 10, 20251.0We ordered an infinity couch and loveseat in October and paid cash. We were told that they would be delivered on Nov.13. They just called us today Nov. 10 to tell us that they delayed our delivery until Dec 3rd. According to the store manager, they only just today, 3 days before delivery, ordered the couches. We have no couches now because we had to make sure they were out of the way before the 13th, so we asked for a refund and they said it'll take 7-10 days before we even get our money back. So now we've got family coming for Thanksgiving and nowhere for them to sit and no way to get couches because they're holding our money. We paid with cash but they refund with cash, and they also called 2 days ago to confirm our delivery and are now telling us it's delayed because they decided to not even order them until 3 days before delivery. Management is no help. I'll be leaving this review everywhere. Beware this company if you expect any kind of decent customer service or to be able to get your furniture when you're told that you'll get it
- TMTommy MyersNov 10, 20254.0Lots of different types and styles but I thought a little bit pricey even though I thought the quality was better than most
- TTTermesa TaylorNov 1, 20255.0Everything was Great from the purchase of the merchandise to the delivery!! I have n̈nothing but positive things to say.
Frequently Asked Questions About American Signature Furniture
What types of pickup and delivery services does American Signature Furniture offer?
American Signature Furniture offers in-store pickup and delivery services.
What are the regular store hours for American Signature Furniture in Kennesaw, GA?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Is American Signature Furniture open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 7:00 PM.
Are there any special holiday hours for American Signature Furniture?
Yes, for example, the store is closed on November 27, 2025, and December 25, 2025. It has extended or reduced hours on other holidays such as opening from 8:00 AM to 9:00 PM on November 28, 2025.
What brands does American Signature Furniture carry?
They carry brands including Make It You and ComforTECH.
Where is American Signature Furniture located?
The store is located at 840 Ernest W Barrett Pkwy NW, Suite 250, Kennesaw, GA 30144, USA.
What payment options are available at American Signature Furniture?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, financing, Mastercard, travelers checks, and Visa.
What types of furniture products can I find at American Signature Furniture?
You can find sofas, sectionals, loveseats, coffee tables, beds, mattresses, dressers, dining tables, chairs, patio furniture and more.
Are there any restaurants near American Signature Furniture where I can eat before or after shopping?
Yes, nearby restaurants include 540 Kitchen & Social House, Jersey Mike's Subs, Pollo Tropical, Willy's Mexicana Grill, and Wing Factory Cafe.
If I need appliances after shopping for furniture, where can I go nearby?
BrandsMart USA is an appliance store located near American Signature Furniture, convenient for picking up appliances after your furniture shopping.
What home decor stores are near American Signature Furniture?
Nearby home decor stores include World Market and Cost Plus World Market, convenient for complementing your furniture purchases.