Business Details
About
Swimming Pool ContractorHot Tub StorePool Cleaning ServiceSwimming Pool Repair ServicePublic Swimming Pool
Brown's Pools and Spas is your premier swimming pool contractor in Dallas, GA. With a commitment to excellence and exceptional customer service, we specialize in creating stunning pools and spas that transform your outdoor space into a relaxing oasis. Whether you're looking to build a new pool or renovate an existing one, our team of experts is dedicated to bringing your vision to life.
At Brown's Pools and Spas, we take pride in delivering high-quality craftsmanship and innovative designs that exceed our customers' expectations. From custom pool designs to professional installations, we handle every step of the process with precision and care. Trust us to enhance your backyard with a beautiful pool or spa that reflects both style and functionality. Contact Brown's Pools and Spas today for all your swimming pool needs in Dallas – let us make your dream outdoor retreat a reality!
Location
Hours
Reviews
4.1
219 reviews
5 stars
144
4 stars
21
3 stars
8
2 stars
13
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being helpful and knowledgeable, while others reported rudeness and lack of follow-up.
Product Quality
Concerns raised about the quality of installations and repairs, with some customers experiencing issues shortly after service.
Communication
Frequent complaints about poor communication, including unreturned calls and lack of updates on service schedules.
Pricing
Customers noted that prices are higher than competitors, but some felt the expertise justified the cost.
Staff Knowledge
Many customers appreciated the staff's knowledge about pool maintenance and products, particularly praising Anthony.
- VHVictor HolmesSep 26, 20255.0Great customer service! Has everything I need!
- RERobert EidsonAug 29, 20255.0Anthony always treat us well
- JHJonathan HamiltonJun 25, 20255.0We’ve been customers of Brown’s Pools for years. They’ve replaced our pool liner and given us great instructions on keeping our pool clean and running. Anthony is incredibly knowledgeable and helpful and the rest of the staff are always friendly and ready to help.
- DNDr NoJun 19, 20252.0Call them and leave them messages. They NEVER call back.!!!
- JNJennifer NewkirkSep 4, 20194.0Staff is very nice. I think they are a bit overpriced but it may be worth the extra money for the outstanding customer service. We have not made a purchase yet. If their prixes were a bit better, I probably would have.
Frequently Asked Questions About Brown's Pools and Spas
What services does Brown's Pools and Spas offer?
Brown's Pools and Spas specializes in swimming pool construction, renovation, maintenance, and spa installations in Dallas, GA.
Where is Brown's Pools and Spas located?
Brown's Pools and Spas is located at 2116 Hiram Acworth Highway, Dallas, GA 30157, USA.
What are the business hours of Brown's Pools and Spas?
The business is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Brown's Pools and Spas for service inquiries?
You can contact Brown's Pools and Spas at +1 678-363-5277 or visit their website at https://www.brownspools.com/.
Does Brown's Pools and Spas have a presence on social media?
Yes, they are active on Facebook, Instagram (@brownspools), Twitter (@brownspools), Pinterest, and have a YouTube channel for updates and project examples.
Are there nearby places of interest to visit before or after visiting Brown's Pools and Spas?
Yes, customers might enjoy visiting Stars and Strikes Family Entertainment Center, which offers bowling and arcade games, or The Skin Mage Spa for relaxing treatments.
Is there convenient transportation or fuel options near Brown's Pools and Spas?
Yes, nearby gas stations such as Marathon Gas, Valero Gas, Amoco, and Shell make refueling convenient during your visit.
Can I find other home service or contractor businesses near Brown's Pools and Spas?
Nearby you can find services like Rainwater Heating & Air Conditioning, A Plus Priority Plumbing, and JCW Contracting LLC for additional home and HVAC needs.
What types of pools does Brown's Pools and Spas build or renovate?
They create custom swimming pools and spas tailored to your outdoor space, focusing on both style and functionality.
Does Brown's Pools and Spas provide pool cleaning and repair services?
Yes, they offer pool cleaning services and swimming pool repair, ensuring your pool remains in excellent condition year-round.