Business Details
About
Mattress Store
At The Big Mattress Outlet, we bring over 25 years of industry expertise to help you achieve the best sleep possible. Our team of Certified Sleep Science Coaches is dedicated to offering you top-quality mattresses at unbeatable prices—up to 75% off retail—thanks to our direct relationships with leading manufacturers. We stand out from the competition by providing a comfort guarantee on most of our products, ensuring you rest easy with your purchase.
We prioritize exceptional customer service, making sure every visit is a pleasant and stress-free experience. At The Big Mattress Outlet, we understand the common frustrations associated with mattress shopping. That's why we create a welcoming, no-pressure environment where you can find the perfect sleep system tailored to your unique needs and budget.
Our commitment is to improve your life through better sleep, and we promise better sleep for less. Visit The Big Mattress Outlet today and discover why so many trust us for their sleep solutions.
Location
Hours
Reviews
4.9
532 reviews
5 stars
513
4 stars
13
3 stars3
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Knowledgeable Staff
Customers consistently praised the staff, particularly Damian, for their extensive knowledge about mattresses and sleep needs.
Customer Service
The business received high marks for excellent customer service, with many reviews highlighting the friendly, helpful, and non-pushy approach of the sales team.
Effortless Experience
Many customers reported a smooth and quick purchasing process, often noting they felt no pressure to buy and appreciated the assistance in finding the right mattress.
Competitive Pricing
Several reviews mentioned great prices and value for money, with customers feeling satisfied with their purchases.
Community Engagement
The business is recognized for its community involvement, including donating mattresses to children in need, which customers appreciated.
- MHMike HawkinsNov 15, 20255.0Found them to be very knowledgeable, informative, helpful all without any sales pressure. Based on that I wound up buying when I had only intended to get information.
- DBDonna BraddockNov 14, 20255.0The gentleman that helped me out today was extremely knowledgeable and helpful. He wasn’t pushy and took time to explain the difference between the mattresses and pillows. Highly recommend
- LHLezlee HolderNov 12, 20255.0My spouse and I recently moved and we have a king size tempur-pedic bed. We successfully moved it to the home but we unfortunately did not know how take it apart to get it upstairs. We called around to Tempur-pedic and different moving companies; some were unable to help and others were quoting $500-700 dollars for the job. My mom posted on Facebook to see who could help and Big Mattress Outlet reached out. We are so incredibly thankful they did. Everyone we spoke to was extremely kind and helpful! The job was done quickly and efficiently and it was affordable! HUGE thank you to Big Mattress Outlet!!!
- AFalyssa floresNov 9, 20255.0Damien was amazing! Super friendly and knowledgeable on the mattresses. As a nurse, he provides the evidence based information of how mattresses affect sleep!
- MMMary MulhollandNov 3, 20255.0I was very impressed with the sales person's knowledge. He would look at you and know how you slept snd what bed was best for you. I would recommend seeing him.
Frequently Asked Questions About The Big Mattress Outlet
What products and brands does The Big Mattress Outlet offer?
The Big Mattress Outlet offers a variety of mattresses, bedding, and adjustable bases from brands including Serta, Helix, Nectar, Puffy, Englander, Malouf, Beautyrest, Southerland, DreamFit, Purecare, Kingsdown, and Dreamcloud.
What are the store hours for The Big Mattress Outlet?
The Big Mattress Outlet is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Where is The Big Mattress Outlet located?
It is located at 13 N. Tennessee St, Cartersville, GA 30120, USA.
Does The Big Mattress Outlet offer financing options?
Yes, they provide 0% interest financing to help customers afford their sleep solutions.
What makes The Big Mattress Outlet different from other mattress stores?
With over 25 years of expertise, they offer top-quality mattresses at up to 75% off retail prices thanks to direct manufacturer relationships and provide a comfort guarantee on most products in a no-pressure, welcoming environment.
How can customers contact The Big Mattress Outlet?
Customers can call +1 470-227-9100 or email carters@bigmattressoutlet.com for inquiries.
Are there any nearby pharmacies that customers can visit before or after shopping?
Yes, CVS Pharmacy and Walgreens are nearby, providing convenient options for prescription or wellness needs around your mattress visit.
What dining options are available near The Big Mattress Outlet?
Customers can enjoy nearby dining at restaurants like Largos, The Mule House Wood Fired Pizza, Tacos N Subs, and Fork & Spoon Street Eats before or after their visit.
Is there any nearby pet service available for customers who bring their pets?
Yes, Love Them Dogs offers pet grooming and pet services close to The Big Mattress Outlet, helpful for customers visiting with their pets.
What services does The Big Mattress Outlet provide to ensure a smooth shopping experience?
They offer white glove delivery, warranties on products, and expert Certified Sleep Science Coaches to assist you in finding the perfect sleep system.