Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
3,128 reviews
5 stars
2,820
4 stars
122
3 stars
53
2 stars25
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service Issues
Many customers reported poor customer service, including difficulty reaching representatives, unfulfilled promises, and lack of follow-up on issues.
Delivery Problems
Numerous reviews highlighted significant delays and errors in delivery, including wrong items, damaged goods, and rescheduled deliveries without proper communication.
Sales Experience
While some customers praised specific sales associates for their helpfulness and professionalism, others experienced pushy sales tactics and lack of assistance.
Product Quality Concerns
Several customers expressed dissatisfaction with the quality of furniture, citing issues such as discomfort and defects, particularly with mattresses.
Positive Staff Recognition
Despite the negative feedback, several customers specifically praised individual staff members, particularly Yaya and Melanie, for their exceptional service and support.
- PJPAMELA JENKINSNov 11, 20255.0They were very efficient and fast workers
- KSKendricka SlackNov 10, 20255.0Yaya and RiRi were absolutely amazing, very sweet, and professional. They both assisted me very quickly getting me in and out without the lengthy time of making purchases.
- BNBeverly NormanNov 5, 20251.0I’m very disappointed with my experience at American Signature Furniture. I purchased a mattress that turned out to be uncomfortable and defective. After several calls and back-and-forth conversations, they finally agreed to schedule a pickup — but now they’re refusing to refund my account even though the mattress is being taken back. I’ve spoken with multiple representatives who all promised a resolution, but every time I follow up, I’m told something different. It feels like no one wants to take responsibility for the issue. I trusted this company to do the right thing, but this entire experience has been stressful and disappointing. I’m still waiting for my refund, and at this point, I would strongly caution others to think twice before purchasing from American Signature.
- OCOCTAVIA COLEMANOct 21, 20251.0BUYER BEWARE! American Signature Furniture may have stylish pieces on display, but good luck getting what you paid for—on time or in acceptable condition. I made a purchase six months ago and still haven’t received the correct item. Here’s the rundown of my delivery nightmare: • First delivery: wrong color. • Second delivery (a month later): item wasn’t even on the truck. • Third attempt (another month later): wrong color again. • Fourth attempt (yet another month later): item arrived damaged. Each rescheduled delivery was spaced a month or more apart, dragging this ordeal out for half a year. Store management has been nonchalant and unreliable, making promises they never keep. Calling corporate is a waste of time—it’s just a call center that assures you they’re “working on a resolution,” but no one ever follows up. Deliveries come from the Morrow location, and unfortunately, their customer service is just as poor. The prices and the service level do not match—not even close. After exhausting every avenue and being as patient as possible, I finally emailed the CEO. I’m still waiting for a response. No matter how this endS, I will NEVER spend another penny at American Signature Furniture.
- HHHeatherSep 12, 20251.0Getting someone on the phone is a joke and can’t NEVER get anyone to call you back either. Bought our 4 set of living room furniture from them and one was delivered broken and the tech finally came out 2 days after delivery and said we needed another love seat due to being broken when delivered. So now I have furniture I can’t even sit on and now have to wait a week to get another one. And of course STILL can’t get ANYONE on the phone. Whatever happened to good customer service. This will be the last thing I buy from them if I don’t return what I have.
Frequently Asked Questions About American Signature Furniture
What are the regular store hours for American Signature Furniture in Atlanta?
The store is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does American Signature Furniture offer in-store pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customers.
What furniture brands can I find at American Signature Furniture Atlanta?
You can find the 'Make It You' and 'ComforTECH' brands at this store.
Where is American Signature Furniture located in Atlanta?
The store is located at 3755 Carmia Dr, Suite 1000, Atlanta, GA 30331, USA.
What financing and payment options are available at American Signature Furniture?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing options, Mastercard, Travelers Check, and Visa.
Are there any special holiday hours for American Signature Furniture?
Yes, for example, the store is closed on November 27, 2025, and December 25, 2025. On December 24 and December 31, 2025, it's open from 10:00 AM to 5:00 PM.
What furniture products are available at American Signature Furniture Atlanta?
They offer a wide variety including sofas, sectionals, loveseats, coffee tables, beds, mattresses, dressers, dining tables, chairs, and patio furniture.
Is American Signature Furniture near any shopping centers or retail hubs?
Yes, it is close to Camp Creek Marketplace II, a shopping center with various retail stores.
Are there dining options near American Signature Furniture for a meal before or after shopping?
Absolutely, nearby options include Five Guys for burgers, Jason's Deli for sandwiches, Chili's Grill & Bar for American cuisine, and This Is It! Southern Kitchen & Bar-B-Q for southern fare.
What personal care or beauty services are available near American Signature Furniture?
Nearby, you can find All Virgin Hair Boutique for wigs, Lee - Up Next Barbershop for haircuts, Rio Body Wax Camp Creek for waxing, and Spataneous Nails for nail care.