Business Details
About
Swimming Pool ContractorSwimming Pool Repair ServicePool Cleaning ServiceHot Tub StoreSwimming Pool Supply Store
Location
Hours
Reviews
4.1
134 reviews
5 stars
93
4 stars
13
3 stars
3
2 stars
3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication and unsatisfactory responses from management, leading to frustration and dissatisfaction.
Quality of Work
Numerous reviews highlighted issues with workmanship, including incomplete jobs, poor quality finishes, and ongoing maintenance problems.
Timeliness
Several customers expressed concerns about delays in project completion and lack of consistent work progress.
Sales Experience
While some customers praised individual sales representatives for their knowledge and responsiveness, others noted misrepresentation of services and poor follow-up.
Overall Satisfaction
The overall sentiment is mixed, with some customers expressing satisfaction with the final product while many others reported significant issues throughout the process.
- BPBrittany ParidonJan 2, 20265.0The absolute best!
- PCPhil CatesNov 23, 20255.0Tom, Brad, Alex and the whole team at Cox Pools worked with us to help turn our design ideas into reality this summer/fall. Very knowledgeable and they executed the install perfect. We incorporated a fire feature into our waterfall box and they knocked that out of the park as well. Kurtis at Kilgore pavers installed the pool border and pavers surrounding the pool. Pool equipment explained very good on the tail end of the process
- JBJake BarrutiaNov 20, 20255.0Received pool school with Tanner and he was incredibly helpful. He walked me through all of the automation features and made me comfortable with my heater. Thank you!!
- BHbrenton hitchcockSep 25, 20255.0Cole Cantrell is the best there is. Hands down my favorite Cox
- AFAntonio FungairinoMay 9, 20235.0Cox Pools is amazing. They have all their subs lined up and all are pleasant and professional. They finished our pool in less than four weeks with great quality. Thank you
Frequently Asked Questions About Cox Pools
What is the address of Cox Pools?
Cox Pools is located at 12216 Panama City Beach Pkwy, Panama City Beach, FL 32407, USA.
What are Cox Pools' business hours?
Cox Pools is open Monday to Friday from 8:00 AM to 4:30 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Which products does Cox Pools offer?
Cox Pools offers Tile and Plaster products for pools.
What types of services does Cox Pools provide?
Cox Pools provides services including Residential and Commercial Pools, Pool Renovations, Outdoor Kitchens, Outdoor Water Features, Patios and Decks, Pool Equipment, Pool Financing, and Pool Specials.
How can I contact Cox Pools?
You can contact Cox Pools via phone at +1 850-235-7957 or alternate phone at +1 850-235-0095, or email them at sales@coxpools.com.
Is Cox Pools available for pool cleaning and repair services?
Yes, Cox Pools offers swimming pool repair service, pool resurfacing, pool cleaning service, and pool supply store services.
What nearby medical facilities can customers find around Cox Pools?
Nearby medical facilities include Bay Point Healthcare, Digestive Diseases Center - Beach Location, Future Pediatrics - Beach, and Healthpoint Medical Group, which can be convenient for families visiting or residing near Cox Pools.
Are there any nearby suppliers related to pool and building supplies near Cox Pools?
Yes, nearby you can find Superior Pool Products, Ready Mix USA, The Glass Center, and SCP Distributors LLC which are related to pool supplies, building supplies, and hot tubs.
Which nearby wellness and beauty services could clients visit along with Cox Pools?
Clients can visit nearby wellness and beauty spots such as Advanced Therapeutic Massage, Cassie’s Galore, Bella Rae’s Salon, and Tu Est Beaute for massage, hair, and beauty services.
In which service area locations does Cox Pools operate?
Cox Pools serves multiple locations including Panama City Beach, Bay County, Panama City, Port St Joe, Lynn Haven, Jackson County, Gulf County, Franklin County, Walton County, Okaloosa County, Calhoun County, Washington County, Upper Grand Lagoon, Apalachicola, and Callaway in Florida.