Business Details
About
Self-Storage FacilityStorage Facility
Location
Hours
Reviews
4.7
246 reviews
5 stars
207
4 stars
19
3 stars
5
2 stars
6
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting individuals like Season and Lisa.
Cleanliness
The facility is frequently described as clean and well-maintained, with many reviews noting the cleanliness of both the units and common areas.
Pricing Concerns
While many customers found the pricing fair, there were complaints about unexpected price increases after initial rental agreements.
Accessibility
Customers appreciated the easy access to units and the convenience of the location, although some expressed disappointment regarding advertised 24-hour access.
Pest Issues
A few reviews mentioned pest problems, specifically with bugs and rodents, indicating a need for improved pest control measures.
- MDMargaret DaughtreyOct 26, 20255.0Have 2 units, very pleased with customer service.
- GGGloriaOct 21, 20255.0I'm very satisfied with my storage, it was clean, staff was excellent they made sure I got whatever discounts that I was able to get. I would recommend storage sense to anybody and everybody I'm very satisfied
- KTken thomasOct 4, 20255.0Friendly , helpful in getting me the correct storage unit for my needs . They are clean , inside and outside . Units are easy to get too .
- JJJackSep 28, 20255.0The staff was always excellent. Always clean. It was a very good experience.
- TPTommy PennerSep 27, 20255.0We have had units for over 8 years with them. And we have never been disappointed. It’s a safe and friendly storage. And the manager Season Tanner is excellent at keeping it clean and friendly.