Numerous reviews highlighted poor customer service, including unhelpful responses, lack of follow-through, and rude interactions.
Service Quality
While some technicians received praise for their thoroughness and professionalism, many customers reported inadequate pest control results and missed appointments.
Accountability Issues
Customers expressed frustration over the company's lack of accountability for damages caused and difficulties in resolving service issues.
Contract Concerns
Several reviews mentioned issues with contract terms, including misleading information during sign-up and difficulties in canceling services.
Mixed Technician Feedback
While some technicians were praised for their work and customer interaction, others were criticized for being quick and ineffective.
CL
cz luver
Jul 21, 2025
1.0
Ridd was bought by Aptive and service took a major nosedive. For their last visit, the technician (Terrell) tells me he's done servicing the house. I ask, "you're here?" to which he says yes and lists all the things he did. I say, "I didn't see you" to which he replied "I'm in your driveway finishing up my notes." I respond, "I'm standing in my garage looking at my driveway and there's no one there." He begrudgingly shows up 30 minutes later and I could tell he had a chip on his shoulder. He spot-sprayed around the house, didn't bother sweeping cobwebs or anything else, and just sent pictures after. Needless to say, it's a month later and the house has pests all over. Thankfully my contract ended since then so I'm now looking for someone else.
IR
Igneri Rodriguez
Aug 14, 2023
5.0
Good protection for the house, notice the difference after the first application.
Frequently Asked Questions About RIDD Pest Control
What services does RIDD Pest Control offer?
RIDD Pest Control provides professional pest control services to effectively manage and eliminate pests.
Where is RIDD Pest Control located?
RIDD Pest Control is located at 2280 Avocado Avenue, Unit 10, Melbourne, FL 32935, USA.
How can I contact RIDD Pest Control?
You can contact RIDD Pest Control by phone at +1 863-313-1163.
What are the operating hours or is RIDD Pest Control currently open?
RIDD Pest Control is currently open and operating in the America/New_York time zone.
Where can I find more information about RIDD Pest Control online?
More information is available on their website at https://www.ridd.com/orlando-fl.
What nearby places can I visit before or after my pest control service appointment at RIDD Pest Control?
Nearby, you can visit Little Reef Aquaculture and Imports, an aquatic pet store and botanical garden, and Carver Park, which offers recreational activities including baseball fields.
Are there nearby community centers close to RIDD Pest Control where I can engage in sports or recreational activities?
Yes, the Carver Community Center near RIDD Pest Control offers gym and sports facilities for community recreation.
Is there a hardware or furniture store near RIDD Pest Control for home improvement needs?
Yes, ABC Awning Company is a nearby hardware store, and Purple Coyote Furniture provides furniture shopping and assembly services close to RIDD Pest Control.
Can customers combine a visit to RIDD Pest Control with visits to health-related businesses nearby?
Yes, Weemgummies, a health and medical store, is located near RIDD Pest Control for convenient health product shopping.
Is RIDD Pest Control located near any educational institutions?
Yes, Everest University - Melbourne, a vocational and technical school, is nearby RIDD Pest Control.