Business Details
About
Lawn Care ServicePest Control Service
A one-size-fits-all chemical program is not a safe approach to lawn care. As the recognized leader in environmentally responsible lawn care services, our approach is safer and more effective than traditional chemical services. Our NaturaLawn of America lawn care programs are customized to the needs of each individual lawn. We work with your complete yard environment to create a naturally healthy lawn that stays that way.
Location
Hours
Reviews
4.6
182 reviews
5 stars
161
4 stars
3
3 stars0
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while many technicians are praised for their professionalism and friendliness, some customers reported unhelpful and rude interactions with office staff.
Service Quality
Overall, many customers are satisfied with the lawn care results, noting improvements in lawn health and appearance, but there are complaints about ineffective treatments and unresolved issues.
Communication
Customers appreciate the communication from technicians regarding services performed, but there are complaints about lack of follow-up and clarity from the office staff.
Employee Performance
Technicians are frequently commended for their knowledge, thoroughness, and care in service, with several standout employees receiving specific praise.
Billing Issues
Some customers reported confusion and dissatisfaction with billing practices, including unexpected charges and lack of clarity regarding service guarantees.
- BWBethany WNov 14, 20251.0Please don't put signs in my yard and especially where my vehicle will back up through. It's private property and your employees do not have permission to place it there. Called to make a complaint and the associate was in denial, said her company doesn't do thst. I told her, it was her company car on my camera and her company sign being place by an employees on camera as well. She requested my number, I just wanted the employees trained. I was about to give my number to her but told her if I started getting cold calls, I was putting it in my reviews ad I hate spam. She said I was threatening her by saying this, and at that point as I wanted nothing misconstrued, I asked my husband to start recording the call. She hung up on me as she cannot handle a complaint. I called back and asked for a manager. The second lady was an absolute gem and amazing employee. She took my complaint and said she would pass it to management. I also requested they pull the recording of the first call as it was completely unprofessional. She was caring, empathetic, and all around an amazing employee. I added a picture of the sign in my yard and your company car in case the first lady wants to keep living in denial.
- GAgasper amatoOct 22, 20251.0They only post the positive reviews !!! The company you need to stay away from ,I have weed that I never had and bald spots too . Then they air rated my lawn in August which I told them in the beginning not to do it at the cost of 695 dollars . I recommend lawn doctor or any of the others . I'm going to fertilize on my own !!!
- BCBelena ChappJul 25, 20255.0We've been a very satisfied customers of NaturaLawn of America/Mosquito Ranger for three summers now. We appreciate the natural aspects of the treatments and can see the results in keeping helpful pollinators while targeting problem areas and nuisance pests. This summer our technician Aaron S. has been just outstanding! He's friendly, efficient and thorough and collaborates with us to treat around our very large vegetable garden in such a way that still controls the pests but doesn't put product right on the plants. I've always had great customer service from the office reps and other techs, but Aaron is a real standout on their team. Keep up the great work!
- MWMichael WalshJul 24, 20255.0Michael R. from NaturaLawn is awesome! He introduced himself, asked if I had any questions, and described the application he was doing to our lawn today. He is very friendly, knowledgeable, and professional. Thank you, Michael and NaturaLawn for wonderful service and making our lawn look great! Mike W.
- KYKelley YatesJul 22, 20255.0Micheal Regan was very professional soon arriving to my home, and answered my question about browning spots and what I needed to do to get it back totally green again. Need him back again next visit.
Frequently Asked Questions About NaturaLawn of America
What type of lawn care services does NaturaLawn of America provide?
NaturaLawn of America offers environmentally responsible, customized lawn care programs tailored to each individual lawn to create a naturally healthy yard.
What are the operating hours of NaturaLawn of America?
NaturaLawn of America is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is NaturaLawn of America located?
NaturaLawn of America is located at 40 Germay Drive, Wilmington, DE 19804, USA.
Which areas does NaturaLawn of America serve?
NaturaLawn of America serves several cities and counties including Dover, DE; Woodside, DE; Kent County in DE and MD; Cecil County, MD; Smyrna, DE; and others in the Delaware and Maryland regions.
How can I contact NaturaLawn of America for lawn care services?
You can contact NaturaLawn of America via phone at +1 302-652-2000 or email them at info@naturalawn.com.
Does NaturaLawn of America have an online presence for more information?
Yes, you can visit their website at https://naturalawn.com/wilmington-de, their LinkedIn page, Facebook, Instagram, or their YouTube channel for more information and updates.
Are there any pest control services near NaturaLawn of America?
Yes, nearby pest control services include Mosquito Ranger and NaturaLawn of America itself, which also offers pest control services.
What automotive services are available near NaturaLawn of America?
Near NaturaLawn of America, you can find automotive repair and dealer services such as Mini Detroit, Autopart International, and McMenamin Auto Paint.
Which contractors and home services are located close to NaturaLawn of America?
Nearby contractors and home service providers include Superior Electric Service Co., Taylor Kline Inc., J R & D Construction Co., Calverts One Hour Heating and Cooling, and Benjamin Franklin Plumbing.
Are there any places nearby NaturaLawn of America useful for shipping and catering needs?
Yes, USApostline offers shipping center and post office services nearby, and Becket & Burke Catering provides catering services in the vicinity.