Business Details
About
Pest Control Service
Tri State Pest Management provides residential, commercial, and industrial pest control to the entire state of Delaware, and Cecil County, MD.
Location
Tri State Pest Management
155 South Dupont Highway, New Castle, DE
19720, United States
Hours
Reviews
4.9
265 reviews
5 stars
259
4 stars1
3 stars0
2 stars1
1 star
4
What are people saying?
AI-generated from recent customer reviews
Technician Quality
Customers consistently praised technicians like Greg, Elliott, and Danny for their professionalism, thoroughness, and friendliness.
Customer Service
The office staff received positive feedback for being helpful, courteous, and efficient in scheduling appointments.
Timeliness
Many reviews highlighted the punctuality of technicians, with customers appreciating timely arrivals for scheduled services.
Effectiveness
Customers reported significant improvements in pest control effectiveness, with many noting successful treatments for various pest issues.
Long-term Satisfaction
Several customers expressed long-term satisfaction with the service, indicating they have been using Tri-State Pest Management for years without negative experiences.
- MCMeg CollinsNov 13, 20255.0Tristate is great! Every tech we’ve met has been friendly and helpful. We had a horrible infestation of yellow jackets this year and they took care of it - no more issues, even with the ground nests!
- JJJacqueline JonesNov 10, 20255.0We’ve worked with a few pest control companies over the years, and this is by far the best experience we’ve had. This is our third company, and we’re approaching our third treatment — we’re so pleased with the difference it’s made in our home! We originally reached out because bees and stinkbugs were finding their way inside, and more recently we’ve had an issue with Asian beetles. The team has done an excellent job tailoring our treatments to our specific needs and adjusting as things change. They’re professional, responsive, and genuinely care about making sure the problem is handled. Highly recommend!
- TMTammy MNov 4, 20255.0Greg M. Came out today and did an amazing job! Brushed the outside windows of cobwebs. Went through the house methodically and hit all the spots we needed with spray. Everyone that comes from here has always been so nice and friendly. Will continue to use them!
- KGKristen GillespieOct 29, 20255.0I have been using Tristate pest control for over a year. Everybody there is very friendly and we absolutely love them. We had a rodent infestation and they sent a technician out and started the process. Our second appointment with them we met this amazing tech named Geo. He was polite, and answered all our questions. When Tristate comes out for our contract, we always ask for Geo! Highly recommend Tristate and Geo!!!
- TFTyler FergusonOct 28, 20255.0I recently had a positive experience with Tri-State Pest Management. Gio, the technician who assisted us, was professional, knowledgeable, and worked efficiently. I would definitely recommend him and would like to request his services specifically for our future services. The service was completed within 24 hours of our initial contact with the service center, which is truly remarkable! Keep up the good work, Tri-state Pest Management!
Frequently Asked Questions About Tri State Pest Management
What types of pests do you treat?
At Tri State Pest Management, we handle a wide range of pest issues, including but not limited to cockroaches, bed bugs, termites, rodents, spiders, and more. Whether you need professional ant control or full-service lawn treatments to keep your outdoor spaces pest-free, our team is equipped to deliver effective solutions. If you're dealing with a specific pest problem, feel free to reach out for a personalized consultation.
Are your pest control methods safe for my family and pets?
Absolutely. Your family's safety is our top priority. We use eco-friendly, low-toxicity products and proven methods that are both effective and safe for children and pets. Whether it's rodent control, bed bug removal, or any other residential pest service, we ensure you're fully informed about any products used before we begin treatment.
How often should I schedule pest control services?
The ideal frequency for pest control depends on several factors, such as the type of pest and the severity of the infestation. In general, we recommend quarterly treatments to help maintain a pest-free home year-round. According to Forbes, nearly 50% of homeowners have faced structural damage caused by pests, so if it’s been a while since your last service, it’s a good idea to contact us and prevent potential damage to your property.
How long does a pest control treatment take?
The length of a pest control treatment depends on the type of pest and the extent of the infestation. Most standard treatments are completed within a few hours. However, more severe or complex infestations may take longer and could require follow-up visits to ensure complete elimination.
Do I need to leave my home during treatment?
In most situations, leaving your home isn’t necessary during pest control treatment. However, for certain services that involve stronger products, we may recommend stepping out for a few hours as a precaution. Rest assured, we’ll provide clear instructions and let you know in advance if that’s the case.
How can I prevent pests from entering my home?
Keeping pests out starts with proper home maintenance. Seal any cracks or gaps around windows, doors, and foundations. Store food in airtight containers, and keep your home clean by promptly wiping up spills and crumbs. These simple steps can go a long way in reducing the chances of needing services like ant or rodent removal.
What should I do before the pest control technician arrives?
To prepare for your pest control service, clear access to common pest areas like under sinks, behind appliances, and inside closets. Make sure pets are safely secured, and let us know about any specific concerns or problem areas during your consultation.
Is your company licensed and insured?
Yes, we are fully licensed and insured. Our technicians are highly trained and follow all local regulations and safety guidelines to provide reliable, effective, and safe pest control services.
What is your warranty or guarantee policy?
We stand behind our exterminator services with a satisfaction guarantee. If pests return within 30 days of treatment, simply contact us, and we’ll provide a follow-up service at no extra cost to ensure the issue is resolved.
How do I schedule a pest control service?
Scheduling a service is simple. Just give our office a call or use our convenient online booking form. Our team is ready to help and often offers same-day or next-day appointments to fit your needs.
If you have any additional questions about our removal services for ants, bees, bed bugs, earwigs, fleas, ticks, mosquitoes, moths, rats, roaches, silverfish, snakes, spiders, stink bugs, termites, or mice, please don’t hesitate to contact us for more information.
What types of pests does Tri State Pest Management treat?
Tri State Pest Management handles various pests including cockroaches, bed bugs, termites, rodents, spiders, ants, and more, offering both indoor and outdoor pest control solutions.
Are the pest control methods safe for families and pets?
Yes, the company uses eco-friendly, low-toxicity products and safe methods, ensuring treatments are effective yet safe for children and pets.
How often should I schedule pest control services?
Quarterly treatments are generally recommended to maintain a pest-free home year-round, but frequency may vary based on pest type and infestation severity.
What are the business hours of Tri State Pest Management?
The company is open Monday through Friday from 7:30 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
How do I schedule a pest control service?
You can schedule a service by calling their main phone at +1 302-322-6479 or using the online booking form available on their website.
Is Tri State Pest Management licensed and insured?
Yes, they are fully licensed and insured, with highly trained technicians adhering to all local safety regulations.
What payment options does Tri State Pest Management accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Which areas does Tri State Pest Management serve?
They provide pest control services in the entire state of Delaware, Cecil County, Maryland, Chester County, Pennsylvania, and Delaware County, Pennsylvania.
Are there any nearby places I can visit before or after my appointment at Tri State Pest Management?
Yes, nearby you can visit dining options like Pupusas Nina Mary, Finger Lickinn Food food truck, and Fronterizo Mexican Restaurant for a meal before or after your pest control service.
How can nearby businesses like WSFS ATM and South Dupont Liquors assist me when visiting Tri State Pest Management?
WSFS ATM provides convenient banking services nearby, and South Dupont Liquors offers a nearby liquor store option, which could be useful during your visit to the pest control office.
Are there beauty salons close to Tri State Pest Management where I can relax after a service?
Yes, nearby beauty salons include Manisha Eyebrows Threading Salon, Draped in Beauty Studio, and J. Marie Salon, where you can enjoy hair removal or beauty services near your pest control appointment.