Business Details
About
Pest Control Service
Tri State Pest Management provides residential, commercial, and industrial pest control to the entire state of Delaware, and Cecil County, MD.
Location
Tri State Pest Management
155 South Dupont Highway, New Castle, DE
19720, United States
Hours
Reviews
4.9
296 reviews
5 stars
289
4 stars1
3 stars0
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Technician Quality
Customers consistently praised the technicians, especially Greg and Elliott, for their professionalism, thoroughness, and friendliness.
Customer Service
The business received high marks for responsive and helpful customer service, with many customers expressing satisfaction with scheduling and communication.
Efficiency
Reviews highlighted the quick response times and efficient service provided by the technicians, often completing jobs promptly and effectively.
Long-term Satisfaction
Many customers noted their long-term relationship with the company, expressing loyalty and recommending the service based on positive experiences over the years.
- JTJoan Thompson6 days ago5.0We had Elliott for the first time today and all we can say is WOW!!! He is so incredibly thorough that I’ll be shocked if a big would dare to crawl anywhere in or outside of our home.
- A0Archman 05726 days ago5.0The Tech Greg was great listened to what I had to say evaluated my situation and treated the proper way 2nd time I used them vey happy
- RLRobert LevyDec 31, 20255.0Elliott was the ultimate professional. He arrived on time and prepared. He answered all our questions and provided advice and assurances. He left us feeling confident that our issues with mice was under control. Elliott, many thanks !
- TLTy LeftwichDec 29, 20255.0Greg was great tech, extra service extremely nice. Took care of our issues easily. Would definitely request him to return.
- DSDavid Van Hekle Sr.Dec 24, 20255.0Service was fantastic. Elliott the tech very knowledgeable n caring. Took time to explain everything. Thanks for the service you provided. Highly recommend!!
Frequently Asked Questions About Tri State Pest Management
What types of pests do you treat?
At Tri State Pest Management, we handle a wide range of pest issues, including but not limited to cockroaches, bed bugs, termites, rodents, spiders, and more. Whether you need professional ant control or full-service lawn treatments to keep your outdoor spaces pest-free, our team is equipped to deliver effective solutions. If you're dealing with a specific pest problem, feel free to reach out for a personalized consultation.
Are your pest control methods safe for my family and pets?
Absolutely. Your family's safety is our top priority. We use eco-friendly, low-toxicity products and proven methods that are both effective and safe for children and pets. Whether it's rodent control, bed bug removal, or any other residential pest service, we ensure you're fully informed about any products used before we begin treatment.
How often should I schedule pest control services?
The ideal frequency for pest control depends on several factors, such as the type of pest and the severity of the infestation. In general, we recommend quarterly treatments to help maintain a pest-free home year-round. According to Forbes, nearly 50% of homeowners have faced structural damage caused by pests, so if it’s been a while since your last service, it’s a good idea to contact us and prevent potential damage to your property.
How long does a pest control treatment take?
The length of a pest control treatment depends on the type of pest and the extent of the infestation. Most standard treatments are completed within a few hours. However, more severe or complex infestations may take longer and could require follow-up visits to ensure complete elimination.
Do I need to leave my home during treatment?
In most situations, leaving your home isn’t necessary during pest control treatment. However, for certain services that involve stronger products, we may recommend stepping out for a few hours as a precaution. Rest assured, we’ll provide clear instructions and let you know in advance if that’s the case.
How can I prevent pests from entering my home?
Keeping pests out starts with proper home maintenance. Seal any cracks or gaps around windows, doors, and foundations. Store food in airtight containers, and keep your home clean by promptly wiping up spills and crumbs. These simple steps can go a long way in reducing the chances of needing services like ant or rodent removal.
What should I do before the pest control technician arrives?
To prepare for your pest control service, clear access to common pest areas like under sinks, behind appliances, and inside closets. Make sure pets are safely secured, and let us know about any specific concerns or problem areas during your consultation.
Is your company licensed and insured?
Yes, we are fully licensed and insured. Our technicians are highly trained and follow all local regulations and safety guidelines to provide reliable, effective, and safe pest control services.
What is your warranty or guarantee policy?
We stand behind our exterminator services with a satisfaction guarantee. If pests return within 30 days of treatment, simply contact us, and we’ll provide a follow-up service at no extra cost to ensure the issue is resolved.
How do I schedule a pest control service?
Scheduling a service is simple. Just give our office a call or use our convenient online booking form. Our team is ready to help and often offers same-day or next-day appointments to fit your needs.
If you have any additional questions about our removal services for ants, bees, bed bugs, earwigs, fleas, ticks, mosquitoes, moths, rats, roaches, silverfish, snakes, spiders, stink bugs, termites, or mice, please don’t hesitate to contact us for more information.
What types of pests does Tri State Pest Management treat?
Tri State Pest Management handles various pests including cockroaches, bed bugs, termites, rodents, spiders, ants, and more, offering both indoor and outdoor pest control solutions.
Are the pest control methods safe for families and pets?
Yes, the company uses eco-friendly, low-toxicity products and safe methods, ensuring treatments are effective yet safe for children and pets.
How often should I schedule pest control services?
Quarterly treatments are generally recommended to maintain a pest-free home year-round, but frequency may vary based on pest type and infestation severity.
What are the business hours of Tri State Pest Management?
The company is open Monday through Friday from 7:30 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
How do I schedule a pest control service?
You can schedule a service by calling their main phone at +1 302-322-6479 or using the online booking form available on their website.
Is Tri State Pest Management licensed and insured?
Yes, they are fully licensed and insured, with highly trained technicians adhering to all local safety regulations.
What payment options does Tri State Pest Management accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Which areas does Tri State Pest Management serve?
They provide pest control services in the entire state of Delaware, Cecil County, Maryland, Chester County, Pennsylvania, and Delaware County, Pennsylvania.
Are there any nearby places I can visit before or after my appointment at Tri State Pest Management?
Yes, nearby you can visit dining options like Pupusas Nina Mary, Finger Lickinn Food food truck, and Fronterizo Mexican Restaurant for a meal before or after your pest control service.
How can nearby businesses like WSFS ATM and South Dupont Liquors assist me when visiting Tri State Pest Management?
WSFS ATM provides convenient banking services nearby, and South Dupont Liquors offers a nearby liquor store option, which could be useful during your visit to the pest control office.
Are there beauty salons close to Tri State Pest Management where I can relax after a service?
Yes, nearby beauty salons include Manisha Eyebrows Threading Salon, Draped in Beauty Studio, and J. Marie Salon, where you can enjoy hair removal or beauty services near your pest control appointment.