Business Details
About
Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 511 East Basin Rd. , New Castle, DE, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
Location
Hours
Reviews
3.7
83 reviews
5 stars
42
4 stars
12
3 stars
8
2 stars
5
1 star
16
- JBJake BlizzardSep 8, 20241.0Very antiquated business and unprofessional business practices. This company has red flags a plenty!
- ABAsia BoyerJan 27, 20231.0If I could give no stars I would it’s terrible the way a business you’re giving your money to would treat you. Sometimes all payments can’t be made on time but Aaron’s doesn’t understand that instead they make things personal and call you from employees personal phones when you can’t get around to answering their calls. VERY UNPROFESSIONAL it says nowhere in the contract that when you don’t answer the store number we’re allowed to call you from many different numbers to get in contact with you. I would NEVER recommend anybody do business with Aaron’s especially this location (basin rd). I usually don’t even do reviews but I would rather people see this before they even think to do business with them!!!! Save your money and try other places that actually have respect and don’t send threats when you can’t get to the phone.
- NMNiasia MassiahDec 22, 20225.0I’ve been coming to new castle Aaron’s for years. Joe IS AMAZING! His staff are great too. Everyone so friendly and welcoming. It’s not everyday you walk into a business and instantly greeted with a welcoming smile and immediate help. Thanks a ton Aaron’s. Great deals and prices.
- MDMichael DuerrAug 16, 20225.0Basin Rd peeps are the best my husband and I will only go to Basin Rd Aaron's.
Frequently Asked Questions About Aaron's
How does lease to own work at Aarons?
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
What is Aaron's lease to own program and how does it work?
Aaron's lease to own program allows you to get furniture, appliances, and electronics immediately by making affordable monthly payments over 12, 18, or 24 months until you own the merchandise.
How can I apply for lease ownership at Aaron's New Castle store?
You can apply online at Aarons.com or in-store at 511 East Basin Rd. If shopping in-store, you can also determine your Leasing Power™ online before visiting.
What do I need to provide to apply for leasing at Aaron's?
You'll need to provide your name, contact and residence information, SSN, government issued ID, income details, and possibly references when applying either online or in-store.
What are Aaron's store hours at the New Castle location?
The store is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday till 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Does Aaron's New Castle offer delivery and pickup services?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services for your convenience.
What brands does Aaron's in New Castle carry?
They carry popular brands including LG, Ashley, HP, GE, Samsung, Sony, and Woodhaven for a variety of furniture, appliances, and electronics.
What forms of payment are accepted at Aaron's New Castle store?
Cash, checks, money orders, and all major credit cards are accepted at most Aaron's locations, including the New Castle store.
Are there nearby restaurants I can visit when shopping at Aaron's in New Castle?
Yes, nearby you can find Casa Mariachi for Tex-Mex, Papa Johns Pizza for fast food, Pat's Pizza & Pasta for Italian, and Rivera Artisan Ice Cream for a sweet treat after shopping.
What nearby services can help me with financial needs while shopping at Aaron's?
Nearby financial services include Advance America for payday loans and Western Union for money transfers, both convenient if you need assistance during your visit.
Are there local amenities around Aaron's New Castle that customers might find useful?
Yes, services like Spotless Laundromat LLC, New Castle Barber Shop, and 7-Eleven convenience store are nearby, providing added convenience during your visit to Aaron's.