American Signature Furniture

4.6
2146 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

American Signature Furniture
301 Governors Pl, Bear, DE
19701, United States

Hours

Reviews

4.6
2,146 reviews
5 stars
1,781
4 stars
128
3 stars
55
2 stars
33
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the sales staff, particularly mentioning individuals like Jemar, Regina, and Ace.

Delivery Issues

Numerous reviews highlighted significant problems with delivery, including delays, missing items, and poor communication from the delivery team.

Product Quality

While some customers expressed satisfaction with the quality of the furniture, others noted a decline in quality and issues with damaged items upon delivery.

Overall Experience

Mixed reviews indicate that while some customers had positive experiences, others reported frustration with the purchasing process and customer service.
  • DH
    Dawn H
    Oct 28, 2025
    5.0
    From the salesman to our delivery team, we couldn’t have been happier. We love the furniture!
  • CW
    Cam Williams
    Oct 24, 2025
    1.0
    When my all white headboard arrived off the truck not wrapped up, I knew it would be problems! Who delivers all white not wrapped up?I paid for Delivery and set up. I got out of their way while they were working with the expectation that I would have to sign off afterwards. They were taking a while so I go upstairs to realize they had left without saying. I begin to inspect the bed and job. It looks like I have the bed frame from the showroom with all the knicks and dirt and scrapes that’s on this frame. I attempted to wipe it off, thinking that it was dust, but it doesn’t come off AND they halfway set up my bed. Half the slats were screwed in the other half were simply sitting inside the holes. I called the store and speak to Dana. She takes my information, sometime later sends me a text requesting pictures, and informed me that she will forward all of this to a service associate when they come in on Sunday. ITS FRIDAY MORNING, UNACCEPTABLE! I call her back and explain this. She proceeds to tell me that she has to wait for the service associate to send someone out to my home to inspect the bed and try to fix it and if it can’t be fixed, they will replace it. Sweetie, this is a brand new bed that just been put together barely, Fix what?! She did states from the pictures that she saw (included) It just simply looks like wear and tear that happens with delivery. This is a brand new bed, THERE SHOULD BE NO WEAR AND TEAR BECAUSE MY ISH SHOULD HAVE BEEN BUBBLE WRAPPED!!!! I don’t even want it at this point. Beware of this location it should not be this hard to do right by your customers. All I want is a FRESH, CLEAN, UNMARKED, NEW BED! WHICH IS WHAT I PAID FOR!
  • RF
    Rosemary Fox
    Sep 11, 2025
    5.0
    Great value. Sales staff wasn't pushy. I was able to browse at my leisure then when I was ready they answered all my questions.
  • DD
    Dee
    Aug 17, 2025
    5.0
    Excellent customer service, Elena is such a beautiful spirit she was friendly and welcoming. The estimated delivery date for the furniture to be made was earlier than I expected. The delivery guys were excellent, friendly and professional.
  • EB
    E B
    Aug 8, 2025
    5.0
    I love my new sofa set. Jemar was super helpful and knew his stuff when I bought my furniture. The delivery team arrived on time, conducted themselves professionally, and quickly installed my furniture. They were efficient and in and out in no time. Excellent team!

Frequently Asked Questions About American Signature Furniture

What are the regular store hours for American Signature Furniture in Bear, DE?

American Signature Furniture is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.

Does American Signature Furniture offer in-store pickup and delivery services?

Yes, the store offers both in-store pickup and delivery services for your convenience.