Many customers praised the technicians for being friendly, professional, and knowledgeable.
Efficiency
Several reviews highlighted the quick response times and efficient repairs, with many technicians completing jobs promptly.
Communication
There were mixed reviews on communication; while some customers appreciated clear updates, others reported poor follow-through and missed appointments.
Pricing
Customers generally found the pricing fair, though some expressed dissatisfaction with unexpected charges and perceived overpricing.
Repair Quality
While many customers were satisfied with the repairs, several reported ongoing issues after service, indicating inconsistent repair quality.
PC
Peter Henderson - CDPS
3 days ago
5.0
Both Clay and Travis were punctual, personable and honest in their assessment of my refrigerator repair. No hidden surprises. Very knowledgeable and professional. Work was completed as promised and on time. Would certainly recommended to family and friends.
GC
Gabriel Cabrera
4 days ago
5.0
This is my second time using this company - and they’ve been excellent both times. Great diagnostics, no pressure approach, and quick fixes for the issues. We had the owner (Travis) the first time we used them and another tech (Clay) the second time. Both excellent, kind, and great folks!
CS
Chris Smith
4 days ago
5.0
Clay had our dryer drum out, squeaky bearing wheels replaced, and back together in less than 2 hours. Friendly chats, loved our dogs. Happy that we’ve found our service for future needs.
EG
Ena Gayer
Nov 12, 2025
5.0
A technician came to look at the stove to see what was up. Burners were NOT igniting. He told me the part that was needed. When it arrived another tech came to install it! YEA Do I dare do a cartwheel with Thanksgiving so close??
SM
Sharon Moreno
Nov 10, 2025
5.0
Clay is not just a genius repairman but excels in customer service too. He answered my questions and explained things to me in terms I could easily understand. He made me a customer for life. I highly recommend Woelfel Appliance repair to ALL of northern Colorado!
Is there parking available at Horizon Appliance & HVAC?
Yes, there is free street parking as well as free parking lot available at Horizon Appliance & HVAC.
Which cities does Horizon Appliance & HVAC serve?
Horizon Appliance & HVAC serves the cities of Longmont, Boulder, and Erie in Colorado.
How can I contact Horizon Appliance & HVAC?
You can contact them by phone at +1 303-481-2363 or by email at admin@horizonappliancehvac.com.
What services does Horizon Appliance & HVAC provide?
They provide appliance repair services and HVAC contracting.
Can I visit Horizon Appliance & HVAC after checking out nearby businesses?
Yes, after visiting nearby places like Trailhead Accounting Solutions or Clair Elizabeth Beauty & Co, you can easily access Horizon Appliance & HVAC at 601 S Bowen St suite 603 in Longmont.
Are there dining options near Horizon Appliance & HVAC?
Yes, nearby dining options include Tacos La Flor de Jalisco, Tacos La Familia, Deli Zone Longmont, Namaste Momo and curry house, and Starbucks, perfect for a meal before or after your service visit.
What other services can I find near Horizon Appliance & HVAC?
Nearby, you can find services like massage therapy at Clair Elizabeth Beauty & Co, legal services at The Law Offices of Edward Smith, and home health care at 2nd Family of Boulder/Longmont for diverse needs in the area.