Many customers praised the craftsmanship and quality of the upholstery work, noting that their items looked better than new and received numerous compliments.
Customer Service
While some reviews highlighted excellent customer service and friendly staff, others reported rude interactions and poor communication, particularly regarding appointment scheduling and job updates.
Timeliness
Several customers expressed dissatisfaction with delays in service, with some jobs taking longer than initially promised, leading to frustration.
Pricing
Feedback on pricing was mixed; some customers felt the prices were reasonable for the quality of work, while others found them to be high compared to competitors.
Variety of Services
Customers appreciated the wide range of services offered, from furniture to automotive upholstery, and the ability to customize materials and designs.
DD
Deb Dinin
Nov 6, 2025
5.0
I highly recommend Rocky mountain upholstery. If you want a high quality job done, I recommend you come to RMU first. Their communication, service and workmanship is all top quality. Steve will take the time to tell you about the different materials with samples and let you choose what works for you. I'm looking very forward to boat season when I can use my newly upholstered seats and truly enjoy the work that they did. Another added bonus is they take pictures of the process along the way in the shop which you normally wouldn't get to see. I will be posting again this spring once the cushions are back in place on the boat.
JS
Jill Smith
Oct 30, 2025
5.0
We worked through pictures only on this project to start with. It was priced out and the appointment made. They did the seat in a timely manner. They had to reinforce the springs without further cost to us. A very nice end product.
RR
Rosey Rocco
Jun 29, 2025
5.0
I would like to thank Steve and his staff for the high quality of service I received. I had 10 patio cushions that I needed recovered. Steve spent several hours with me as I was trying to decide which fabric to choose. The cushions were done in the time frame given to me. The quality of there workmanship was outstanding and I must say I have received a lot of compliments from those who have seen them. I highly recommend this company for all of your apolestry needs.
NJ
Nathan Johnson
Jun 2, 2025
1.0
Took my car in to get the soft top replaced, was given a price quote and paid for the entire thing upfront. Come to find out that he had ordered the wrong top than what we had mutually agreed on. After we found out that he had the wrong top ordered, we decided that it was a better decision financially to just get rid of the car. And legally speaking since he had ordered the wrong product, we were within every right to pull out of the service. But he refused to accept that and went ahead and re-ordered another top without our consent and forced us to pay for it. Long story short, we ended up having to go to small claims court, and he ended up getting full possession of my vehicle. I never saw my car again since the day I dropped it off. Take take from this review what you well but I would not recommend using a workshop that is OK with stealing cars from someone who’s barely 18… But hey, good for him. He exploited someone and got to keep their car.
Frequently Asked Questions About Rocky Mountain Upholstery Co
What services does Rocky Mountain Upholstery Co offer?
Rocky Mountain Upholstery Co provides upholstery services for land, sea, and air vehicles as well as furniture repair.
What are the business hours of Rocky Mountain Upholstery Co?
The business is open Monday through Friday from 10:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Where is Rocky Mountain Upholstery Co located?
It is located at 629 South 29th Street, Colorado Springs, CO 80904, USA.
How can I contact Rocky Mountain Upholstery Co?
You can reach them by phone at +1 719-277-7363 or email steve@rmupco.com.
Does Rocky Mountain Upholstery Co accept online appointment bookings?
Yes, they offer online appointments and require reservations which can be made through their website.
What payment options are accepted at Rocky Mountain Upholstery Co?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, PayPal, and Visa.
Is Rocky Mountain Upholstery Co an LGBTQ+ friendly business?
Yes, they welcome LGBTQ+ customers and are recognized as a transgender safe space.
Can I get a free written estimate from Rocky Mountain Upholstery Co?
Yes, you can visit their website online to request a free written estimate.
What notable places are located near Rocky Mountain Upholstery Co that customers might find useful?
Nearby places include Rocky Mountain Embroidery & Printing LLC for screen printing services, Outdoor Cover Warehouse which is great for adventure sports gear, and Yummy Mexican Kitchen, a nearby restaurant where customers can enjoy a meal before or after their visit.
How can nearby automotive service shops benefit Rocky Mountain Upholstery Co customers?
Customers can conveniently get automotive repairs or parts at nearby shops like Westsider's Garage or European Performance Specialists while their upholstery is being serviced, streamlining their vehicle maintenance needs.
Are there any nearby outdoor or recreational spots near Rocky Mountain Upholstery Co?
Yes, Red Rock Canyon Colorado Springs is nearby and offers park and national park attractions, which customers might visit for outdoor activities before or after their upholstery appointment.