Business Details
About
Hot Tub StoreSwimming Pool Repair ServiceSwimming Pool Supply Store
Comfort, Performance, Style.
Welcome to Hot Tub Heaven!
Hot Tub Heaven is a family owned and operated hot tub and spa dealer located in Colorado Springs, Colorado, and serving the surrounding areas. For some, owning a hot tub may be considered a luxury, however it should also be considered a necessity. Not only can the hot, soothing water relieve minor aches and pains, but relaxing in your own personal spa can provide a calm escape from daily stresses all throughout the year.
At Hot Tub Heaven we offer sales and service for -
- Spas
- Hot Tubs
- Swim Spas
- Portable Spas
- Chemicals and Parts
- Custom Hardcovers
- Caldera Spas
- Artesian and Free Flow Spas
In addition to our sales team, Hot Tub Heaven has an experience service department with factory trained technicians equipped to handle all hot tub problems.
Please call for more information or visit our showroom today.
Serving the Colorado Springs Area Since 1978. Spas, Sales & Service
Location
Hours
Reviews
4.4
105 reviews
5 stars
86
4 stars
2
3 stars
3
2 stars
3
1 star
11
- RKRuslanas KrasauskasNov 10, 20251.0No response for week! That's what u got!!
- CBCaroline BakerAug 18, 20221.0I have been told numerous times I would be called back and nothing. I have been told they are short staffed and I told the owner that she chose this business and I am disappointed in the way they operate. I have been asking them to order pillows, cover, and schedule repair since October when we moved into this house inheriting a hot tub purchased by the previous owners! They called me more than a month ago saying my new cover was in and has yet to schedule anyone to come out to install it or repair my hot tub. I am at a loss here because I am a disabled Veteran who doesn’t have access to the hot tub that is suppose to help me heal.
- GLGreg LeonardJun 29, 20221.0Bought a tub and was promised great customer service, a long warranty, etc. Had a leak last fall in one of my jets -still in warranty. Called for service multiple times with a promise for a call back, yet it was never received . Added a new leak over the winter due to the non-response and called again for help. After another 3 calls, I was told that they were short staffed, couldn’t help, and it wasn’t their problem anymore because they only cared about new clients. Was treated poorly by both Jimmy John and a gruff and abrasive receptionist on numerous occasions. Now have a $15k pile of junk with nowhere to turn.
- CGCameron GarnerMay 23, 20205.0Great service!
- DBDan BJan 11, 20205.0Purchased a new Caldera Tahitian Hot tub with salt water maintenance. Absolutely love it! I have had it about 5 months and have no complaints. Had a minor problem with the secondary controls after about a month and the team at HTH took care of it in days. I would recommend the salt water system as its easy to maintain and feels great. In the time I've owned it I have only had to add chemicals during the first week after setup. Once established I only have to adjust the setting in the panel for usage. Would recommend this tub and company to All for a great product and service! Update after 16 months: Still absolutely impressed with my hot tub. I cannot say enough how great the saltwater system is! The only product I have ever added to the water is slowly over time the PH and alkalinity increase, so a lid of PH decrease works fine. Always adjust the PH only, the alkalinity will follow. If you have heavy usage, do not add the chlorine, but simply hit the 24 hour boost button and it will correct. The ease of this system is incredible. I had a motorcycle accident in April, and having this tub has definitely made a difference to my body. Cheers!
Frequently Asked Questions About Hot Tub Heaven
What products and services does Hot Tub Heaven offer?
Hot Tub Heaven offers sales and service for spas, hot tubs, swim spas, portable spas, chemicals and parts, custom hardcovers, and brands like Caldera, Artesian, and Free Flow Spas.
Where is Hot Tub Heaven located?
Hot Tub Heaven is located at 4039 Tutt Boulevard, Colorado Springs, CO 80922, United States.
What are the business hours of Hot Tub Heaven?
Hot Tub Heaven is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
How can I contact Hot Tub Heaven?
You can contact Hot Tub Heaven by phone at +1 719-528-8011 or via email at hottubheaven@hotmail.com.
Does Hot Tub Heaven accept financing options?
Yes, Hot Tub Heaven accepts various payment options including American Express, Cash, Discover, Financing, Invoice, Mastercard, and Visa.
Where can I find Hot Tub Heaven's showroom online?
You can visit Hot Tub Heaven's website at http://www.hottubheaven.com/ or their Facebook page at https://www.facebook.com/hottubheaven.springs.
What nearby dining options are available near Hot Tub Heaven?
Nearby dining options include Blackjack Pizza for pizza and food delivery, Schnitzel Fritz for German cuisine, Dynamo Coffee Roasting and Java Punk for coffee, and Peaks N Pines Brewery for pub fare.
Are there any nearby wellness or spa services close to Hot Tub Heaven?
Yes, nearby wellness services include Rebel Bodywork for massage therapy and New Nails and Spa for nail and spa treatments.
What nearby services might help with auto care when visiting Hot Tub Heaven?
Nearby auto care services include Aspen Auto Clinic for repairs and tire services, Tommy's Express Car Wash for car washing and detailing, and Honest Accurate Auto Svc East for brake and transmission repairs.
What makes Hot Tub Heaven a family-friendly business?
Hot Tub Heaven is a family owned and operated hot tub and spa dealer serving Colorado Springs since 1978, focusing on comfort, performance, and style for all customers.