Business Details
About
Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStools
Furniture Row® Black Friday Furniture Super Sale - Save $100 Per $1,000 Spend. The More You Buy, The More You Save. Visit Our Store or Shop Online! Sale Ends Thursday 11/27.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
3,109 reviews
5 stars
2,492
4 stars
266
3 stars
131
2 stars
62
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, friendly, and helpful without being pushy.
Sales Experience
Many reviews highlighted a non-pressure sales environment, with staff providing assistance only when requested.
Product Quality
While most customers were satisfied with their purchases, there were some complaints regarding the quality and assembly of certain furniture items.
Delivery Issues
Several customers reported problems with delivery scheduling and execution, leading to frustration and dissatisfaction.
Store Selection
The store was noted for having a wide selection of furniture at reasonable prices, contributing to a positive shopping experience.
- DBDavid B3 days ago5.0Furniture Row is wonderful. I have made several purchases over the years, and have always been happy with the results. Looking forward to the delivery of my bedroom set. Kesean was specifically very helpful and knowledgeable. Thank you!
- IAIlka AndinoNov 16, 20255.0I also visited furniture Row and was serviced by Sharon. Sharon was amazing! Emphasis on the amazing! I was in a rush when I entered, and she identified that right away. She Kindly asked me how she could support, and then took me to exactly what I was looking for. She did exceptional at listening to all I my needs and ensuring that the couches she was presenting, provided those things. The next time you visit furniture row, I recommend you to request Sharon! Thank you Sharon!
- SPSal PNov 12, 20255.0I had a great experience shopping at Furniture Row with the help of Griffin! The customer service was excellent — the staff were friendly, helpful, and made sure I found exactly what I was looking for. The quality of the furniture is outstanding, solid, and beautifully made. I’m really happy with my purchase and would definitely recommend this store to anyone looking for quality pieces and great service.
- TCTamisha CeballosNov 2, 20255.0Great quality furniture and prices. We had a wonderful experience working with Keaton Seglem over the past couple of days to find the right bedroom and dining room furniture. He was very patient and knowledgeable, providing great recommendations to meet our family needs! We will be back to work with him for future purchases. Highly recommend working with Keaton at Furniture Row for all your furniture needs!
- NBNathan BennionOct 27, 20255.0Easily deserves 5 stars. Kyle deserves 10 stars. I spent all weekend at 7 different furniture stores in Colorado Springs. Mixed reviews on those, but Kyle at furniture row stand out heads above the rest. Kyle was pleasant not pushy, knew more about his furniture than the manufacturers do, and walked me through the clearance and new furniture without ever upselling. He matched the furniture with what I needed, what I wanted, and importantly, kept it within my budget. No one else has this quality of furniture at this price. I imagine we will see Kyle debuting his masterclass about customer service on Netflix in the near future.
Frequently Asked Questions About Furniture Row
What types of products does Furniture Row offer?
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas, recliners, shelving, home entertainment and office furniture, lamps, mirrors, dressers, beds, linens, rugs, and home accents.
What are the store hours for Furniture Row in Colorado Springs?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row offer financing options for purchases?
Yes, Furniture Row provides financing options along with accepting American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Where is Furniture Row located?
Furniture Row is located at 6310 Corporate Centre Cr., Colorado Springs, CO 80919, USA.
How can I contact Furniture Row customer service?
You can reach Furniture Row customer service via email at customerservice@furniturerow.com or by phone at +1 719-528-2450.
Does Furniture Row have a presence on social media?
Yes, Furniture Row is on Facebook at FurnitureRowColoradoSpringsCO and on Instagram with the handle @furniturerow. They also have a Twitter account under @furniturerow.
Is Furniture Row wheelchair accessible?
Yes, Furniture Row has wheelchair accessible entrances and parking for customers with mobility needs.
Are there other mattress and furniture stores nearby Furniture Row?
Yes, Denver Mattress, a mattress and furniture store, is located nearby and offers additional options for home furnishings.
What nearby home improvement stores could I visit after shopping at Furniture Row?
After visiting Furniture Row, you can check out nearby stores like Coutura Design Inspirations for carpets and home improvement supplies or Floor Coverings & Design Center for furniture and flooring needs.
Are there any nearby services or businesses that complement Furniture Row's offerings?
Yes, nearby services include Pella Windows and Doors for home and garden needs, as well as HomeRun Electronics for electronics shopping, which can complement your home furnishing purchases at Furniture Row.