Furniture Row

Reviews

• JH

  Jim Henderson

  1 day ago
  3.0
  My wife and I went there on Saturday, looking for some potential items. They have a lot of stuff, but it's not all the style we're looking for, and many things are quite expensive.
• VL

  Val Lobo

  6 days ago
  1.0
  I made 2 different orders with the company totally almost $30,000 in November and December 2025. The first order was placed on November 12, 2025. I'm still waiting on pieces from that order. The Amish bedroom set was a 10-12 week time frame. That didn't happen Multiple items have been delivered broken. Five chairs they tried to give me for the dining set were broken, a swivel rocker was also broken when we received. I had them give me a base off of a floor model to have that chair for Christmas. I've picked up items that were unassembled just to be sure it was not damaged. When I complained after multiple incidents I was offered $150 reimbursement for the delivery fee. I told them that is a slap in the face for as much money as I spent there. Today the manager (Louis) offered to sell me the broken chairs at a discount if I'd accept them. Are you freaking kidding me? I've gotten nothing but the run around on delivery delays. Then just told they'd reorder items for me. The customer satisfaction from this company is abysmal. Excuse after excuse. Their idea of making it right is $150 or a discount on broken furniture. Don't waste your time or money on this business.
• SM

  Sarah McDonald

  Feb 28, 2026
  3.0
  Nice furniture, had to ask for help all guys were just taking behind the registers. Sales person was not really knowledgeable. I did find something I liked.
• EN

  Emily Nguyen

  Feb 24, 2026
  5.0
  Garret was extremely helpful - when he found out we were looking for a chair for our nursery, he directed us to a set of chairs that honestly would've taken us a long time to find on our own. He wasn't pushy with information or trying to overly sell us anything but was ready to answer any questions we had. We ended up purchasing the chair he recommended online, all thanks to him for pointing us in the right direction!
• JJ

  Jim Jensen

  Feb 19, 2026
  3.0
  Purchase order lists nothing about the delivery date. I've gotten no email or text about it either. I'm in the dark and have to call them. Yes, call. Lol. I've ordered from 3 other furniture stores and all had very clear communication after purchase.

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