Brand Certified
The Brick
4.3(2353 reviews)
Certified by The Brick • Mar 22, 2026
Business Details
2205 Park Royal S, West Vancouver, BC
V7T 2W5, Canada
Certified by The Brick • Mar 22, 2026
(604) 921-4600
Certified by The Brick • Mar 22, 2026
http://www.thebrick.com
Certified by The Brick • Mar 22, 2026
About
Certified by The Brick • Mar 22, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 22, 2026
Hours
Certified by The Brick • Mar 22, 2026
Reviews
4.3
2,353 reviews
5 stars
1,743
4 stars
174
3 stars
69
2 stars
36
1 star
331
- RJroksana jafari2 days ago5.0Overall, I had a good experience with the delivery service. The item was handled carefully and brought all the way into my unit, which I really appreciated. The delivery team was professional and everything was done smoothly. The only issue was that the delivery arrived about two hours later than the scheduled time. Other than that, I’m satisfied with the service.
- AMAmir Sedaghat MansouriMar 13, 20265.0I had a great experience working with Hamid Mobaien. He was very professional, patient, and helpful throughout the entire process. His manager, Mitra, also provided excellent support and helped make sure I was able to purchase all the items I needed from the broker smoothly. Thank you both for the outstanding service and support. I truly appreciate the help and would highly recommend them to anyone looking for reliable and professional assistance.
- PNParisa NabardMar 8, 20261.0I’m very disappointed with this purchase. After only six months, the sofa started making loud squeaking and creaking noises. I contacted customer support and they called me back, but they said this is “completely normal” and that they won’t do anything about it. For the price and quality promised, this is unacceptable. The quality of this sofa is very poor and I regret buying it.
- MSMary SharifMar 3, 20261.0I had a very disappointing experience with The Brick. More than a month ago, I purchased a mattress from them. When we brought the first mattress home, we noticed after a couple of days (because we had just moved) that the corner was torn. When I contacted the store, they told me that I only had 48 hours to report damage, and since I missed that window, I had to keep the mattress for 30 days before I could exchange it. After 30 days, I returned it. At that point, I decided to pay significantly more money to upgrade to a much more expensive mattress because I thought the first one must have been poor quality. Unfortunately, when the second mattress was delivered and brought into my home, we immediately noticed that the cover was torn. This is not only unacceptable in terms of quality, but it is also a hygiene concern. A mattress is a personal item that should be completely clean and intact. I should not have to worry about tears, contamination, or insects in a brand-new product. We kept it and scheduled another replacement. During this time, I had to sleep on the floor for several days. For the third time, the replacement was delivered — and again, it was torn on the side. I have photos of all the damage from each delivery. It has now been almost one and a half months, and I still do not have a proper mattress. I am still sleeping on the floor. This has been an extremely frustrating and exhausting experience. I will never shop at The Brick again and would not recommend them based on my experience.
- HGhamid ghassemFeb 24, 20265.0We recently purchased a full sofa set along with a coffee table from this location, and the entire experience was absolutely outstanding. I would especially like to recognize Ms. Mitra, the manager. Her level of professionalism, patience, and genuine care for customers is truly exceptional. She took the time to listen carefully to all of our preferences, answered every question with clarity, and made sure we felt completely confident in our decision. It is rare to meet a manager who is this dedicated and respectful. What impressed us most was how valued and welcomed we felt throughout the entire process. Customer service like this is hard to find these days. The rest of the staff were equally friendly, helpful, and professional. From start to finish, everything was smooth and enjoyable. Thank you for such an incredible experience. We will absolutely recommend this store to friends and family, and we look forward to shopping here again.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
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Certified March 22, 2026Yext Knowledge Graph
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