Brand Certified
The Brick
4.5(1572 reviews)
Certified by The Brick • Mar 22, 2026
Business Details
1689 Trans Canada Hwy, Kamloops, BC
V2C 3Z5, Canada
Certified by The Brick • Mar 22, 2026
(250) 314-1115
Certified by The Brick • Mar 22, 2026
http://www.thebrick.com
Certified by The Brick • Mar 22, 2026
About
Certified by The Brick • Mar 22, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 22, 2026
Hours
Certified by The Brick • Mar 22, 2026
Reviews
4.5
1,572 reviews
5 stars
1,238
4 stars
149
3 stars
48
2 stars
32
1 star
105
- CGC Garantt2 days ago5.0I am incredibly grateful for the amazing customer service from Lindsay and especially the two men who delivered my furniture. They set it up great and were very kind and talkative :)
- BCBrenda Chambers4 days ago5.0Had the experienced, knowledgeable and friendly salesperson Donna helping my husband I to purchase a new sectional couch and mattress. We were welcomed all three visits that it took with patience and complete service. We will return. Thank you Donna and The Brick Kamloops for your assistance!
- MGMarlene GrayMar 16, 20265.0I came into the store knowing what piece of furniture I was wanting. Tyler was most helpful in sorting out the sale for me. He explained other options and add ons that were available.. I will definitely look for him when next I'm looking for a piece of furniture.
- LHLois HirtzMar 14, 20265.0Lindsay was our salesperson. She was absolutely wonderful. The second trip in was her day off. We called her and told her we would come back the next day so that we could work solely with her. The delivery crew were fabulous and took great care in delivering our furniture. We unwrapped our one piece last night and it was perfectly packaged. We have one more to go but not ready to open yet.
- JAJim AllisonFeb 23, 20261.0I purchased a Hisense 55" TV with a 4 year Warranty from the Kamloops Brick Store in 11/22/2025. It was intended to be given to my 4 Grand Daughters on Christmas Eve by placing by the Christmas Tree. When it was plugged in on Christmas Eve there was no picture on the Screen, but rather just a squiggly 4" line on the right side of the Screen. We contacted the Store and was advised we needed to refer to Hisense. We did so and was told the Screen appeared to be broken and therefore no Warranty? We visited the Store and they and they refused to accept any responsibility. It is now 3 months later and we are out $500. as no one accepts accountability. Very poor Customer Service.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
This information is certified by The Brick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website