Business Details
About
Hot Tub Store
Welcome to Sun Valley Pools & Spas! Since 1986, we have provided the residents of Duncan and the Cowichan Valley with excellent products, unbeatable prices and service with a smile. Family-owned and operated, Sun Valley Pools & Spas has built a strong reputation for quality products and exceptional service, which are both a direct result of honouring local roots. Visit our pet-friendly showroom today, our team will Since 1986, we have provided the residents of Duncan, Nanaimo, and the Cowichan Valley with excellent products, unbeatable prices, and service with a smile. Family-owned and operated, Sun Valley Pools & Spas has built a strong reputation for quality products and exceptional service, which are both a direce delighted to serve you!
Location
Hours
Reviews
4.9
260 reviews
5 stars
247
4 stars
8
3 stars0
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
The majority of reviews highlight exceptional customer service, with staff being described as friendly, helpful, and knowledgeable.
Product Quality
Customers express satisfaction with the quality of hot tubs and pool supplies, noting reliable performance and good value.
Installation and Maintenance
Many reviews commend the efficient installation and maintenance services provided, with technicians being praised for their expertise.
Trustworthiness
Several customers mention the business's trustworthy nature, feeling confident in the advice and services offered.
Community Engagement
The business is recognized for its local presence and community involvement, fostering a family-like atmosphere.
- NPNick PletschNov 14, 20255.0Great service to help me pay over the phone and have my friend pick it up for me. The part was an exact fit so I appreciate their knowledge and quick turnaround. My tub is as good as new.
- RLrichard lingelOct 26, 20251.0Poor service. Cost me $800 .
- PPPaulOct 2, 20255.0Sun Valley Pools and Spas has great customer service, always willing to help with any questions you might have. I would highly recommend this store.
- KGKrista Gillis-TompkinsSep 18, 20255.0We have been customers for the last 6 years. We never go anywhere else! Great customer service and trustworthy knowledge. The whole staff is wonderful from owner to pool tech. Highly recommend always.
- KHKatie HartshornSep 17, 20255.0Laurie and the gang are so helpful with any issue that arises re: my pool! My liner had a few horrible stains that I couldn’t remove. They gave me a pool liner sample and I cut out a turtle, seahorse, fish, dolphin, starfish and an octopus at their suggestion and glued them over the stains (using a vinyl pool repair kit). Thanks guys for your impeccably superstar service to your customers!
Frequently Asked Questions About Sun Valley Pools and Spas
What products and services does Sun Valley Pools and Spas offer?
Sun Valley Pools and Spas provides high-quality hot tubs, swim spas, and outdoor hot tubs along with friendly, knowledgeable service.
Where is Sun Valley Pools and Spas located?
Sun Valley Pools and Spas is located at 70 Government St, Duncan, BC, V9L 1A1, Canada.
What are the operating hours of Sun Valley Pools and Spas?
The store is open Tuesday through Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Mondays and Sundays.
Is Sun Valley Pools and Spas a family-owned business?
Yes, Sun Valley Pools and Spas is a family-owned and operated business serving the Cowichan Valley since 1986.
How can I contact Sun Valley Pools and Spas?
You can contact them by phone at +1 250-748-9811 or via email at sunvalleyspas@gmail.com.
Does Sun Valley Pools and Spas have a website or social media page?
Yes, their website is http://sunvalleypoolsandspas.com and they have a Facebook page at https://www.facebook.com/135540483182484.
Are there any pet-friendly policies at Sun Valley Pools and Spas?
Yes, their showroom is pet-friendly, so you can bring your pets when you visit.
What other services are available near Sun Valley Pools and Spas?
Nearby services include Coastal Power Vacuum Air Duct & Dryer Vent Cleaning for home cleaning, Kaias Studio and Paris Styling Group for beauty and spa treatments, and several bars and pubs like Craig Street Brew Pub and Cherry Point Marina.
What nearby places can I visit before or after shopping at Sun Valley Pools and Spas?
You might enjoy visiting Dakova Square, a notable landmark and historical building, or relaxing at The Twisted Mug Cafe for coffee and smoothies nearby.
How can nearby transit or public services assist me in reaching Sun Valley Pools and Spas?
Public services like WorkBC Cowichan Valley and local government offices are nearby, and the central location along Government Street makes it easy to access the store via local transportation options near these landmarks.