The Brick Distribution Centre

4.5
547 reviews

About

Warehouse Storage FacilityThe Brick
The Brick Distribution Centers are here to serve you with friendly service and convenient hours for pickup. We maintain stock on thousands of great products so you can quickly get your new purchase home. Everything from appliances, mattresses, furniture and electronics are routed through our buildings to ensure quality control and safe handling of your new purchase. The Distribution Center's are the backbone of our incredible Brick delivery service. We offer coast to coast delivery and we have a fleet of trucks to bring small and large items right to your door and into your home.

Location

The Brick Distribution Centre
7555 Beedie way, Delta, BC
V6G 1C7, Canada

Hours

Reviews

4.6
541 reviews
5 stars
415
4 stars
71
3 stars
22
2 stars
8
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Kritika and Manchahat for their exceptional service.

Pickup Experience

The pickup process was frequently described as quick and efficient, with many customers appreciating the option for same-day pickup.

Order Issues

Some customers reported issues with incorrect items being delivered or delays in receiving their orders, leading to dissatisfaction with the resolution process.

Overall Satisfaction

Overall, customers expressed a positive experience with the business, often mentioning their willingness to return despite some minor issues.
  • JS
    Jagroop Singh
    Dec 27, 2025
    5.0
    Office staff and warehouse workers are very helpful. Thank you 👍
  • GT
    Grace Tan
    Dec 27, 2025
    5.0
    We were sixth on the line to pick up took 20 min
  • AC
    amy colmans
    Dec 27, 2025
    5.0
    Went to pick up bed we bought in store, it was great to have the option to pick it up from the centre and not need to wait for delivery, we went in my car and sadly one section didn’t fit; but they sold the equipment in the centre for us to secure it to the roof rack, all workers we dealt with were friendly. Would happily go again and it’s a great bonus it’s on option!
  • DW
    Devon Wang
    Dec 6, 2025
    5.0
    Checking in was very efficient. The warehouse workers did really well servicing the customers in front of us in rerms of fitting the boxes into their personal car. Bit of a wait unfortunately but the person fhat helped me was accomodating
  • MR
    Matthew B. Ryan
    Dec 6, 2025
    1.0
    I've mostly had good experiences with this company and have purchased several things in the past as well as having referred numerous people.  I recently had an order delivered on December 5th for a few items and almost immediately realized that they delivered the wrong TV, one that was much inferior than the one I had purchased.  I immediately contact their Customer Service to try and contact the driver to advise but they mentioned that they've already opened a ticket up and cannot do anything further though I would receive a resolution within 48 hours/exchange the TV.  I received a message the next day and was advised that they are only able to deliver the correct item purchased 3 days later, however, as people still work, it was rather inconvenient for me to take the day off and I tried to get them to change the date with no success. The customer service initially tried to tell me that everything was correct, when clearly it was not after sending them a picture of the box.  I contacted the store that the purchase was based and spoke to Rachel trying to get a sooner resolution to the issue that was clearly their fault or some form of compensation and even after speaking to her Manager Desmond Zhou, they were unwilling to do anything else after having rescheduled a delivery for more than a week after the initial delivery was made on December 5th.  This is unacceptable and they need to take account for the inconvenience to Customers, loss of pay taking days off and for customers who have purchased items with them in the past. It seems that no one wants to take ownership of this glaring error as the store said it was the Distribution centre who sent the wrong TV, and the Customer Service agent claims that it was the store's error.

Frequently Asked Questions About The Brick Distribution Centre

What are the pickup hours at The Brick Distribution Centre?

Pickup hours are Monday to Friday from 10:00 to 19:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00. The centre is closed on November 11, 2025, for a holiday.

Where is The Brick Distribution Centre located?

It is located at 7555 Beedie Way, Delta, BC, V6G 1C7, Canada.