Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Doesn't seem the matter the time of day, they refuse to answer their phones. I've tried multiple days in a row now from different numbers and I've never called them in the past but it rings a few times and you can hear someone answer and immediately end the call before saying anything.
IR
Irene Rimar
3 days ago
5.0
Kamal from The Brick Coquitlam was GREAT! he was patient, kind, cared about our needs and found us the perfect WHITE kitchen table which is near impossible to find these days unless you put in some special/customer order. Thank you for your excellent customer service sir. We will be back...as always!
DD
Deanne
5 days ago
5.0
Sara is amazing! She was super helpful, patient, knowledgeable and kind. She wasn’t pushy, which I really appreciated. So grateful and appreciative for Sara.
SD
Sadam Diriye
Mar 11, 2026
5.0
Yalda was amazing! She helped us find the perfect TV, TV stand,sound bar with warranty and on flexiti and a few other items.
She was very friendly, patient, and knowledgeable. She made the whole process easy and enjoyable. We really appreciate her help and highly recommend her!
MA
Mohammad Amjadi
Mar 11, 2026
4.0
I bought a dining table from The Brick in February. Sara helped me a lot with my purchase and was very patient, professional, and attentive during the process. I really appreciate her help.
However, I’m giving one star less because the delivery process took longer than expected. Other than that, the service in the store was very good.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on our website for full details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model advertised at a lower price within 30 days of purchase, The Brick will refund the difference with some conditions. See the Price Guarantee page for details.
Can I cancel my order and obtain a refund?
Yes, orders can be cancelled at any Brick location prior to delivery or pickup. Refunds are made to the original payment method, with some exceptions for cash payments and deposits.
What payment options does The Brick accept?
The Brick accepts American Express, cash, financing, Mastercard, and Visa.
What are the store hours for The Brick in Coquitlam?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday 10:00 AM to 7:00 PM, and Sunday 11:00 AM to 6:00 PM. Holiday hours may vary.
What pickup and delivery services does The Brick offer?
The Brick offers curbside pickup, delivery, and no contact delivery services.
How can I add an extended warranty to my purchase at The Brick?
You can add an extended warranty during in-store or online purchase, or within 30 days of product receipt by visiting a store. More details are available on the Warranties and Protection Plans page.
What types of products does The Brick offer?
The Brick offers a wide range of furniture, mattresses, appliances, and home electronics including sofas, beds, dining tables, refrigerators, TVs, and more.
How can nearby restaurants like Nando's and Red Robin enhance my visit to The Brick?
You can enjoy delicious meals at Nando's Coquitlam or Red Robin Gourmet Burgers before or after shopping at The Brick, making your trip convenient and enjoyable.
What nearby fitness centers can I visit when shopping at The Brick?
Nearby gyms such as UFC GYM, Planet Fitness, and Steve Nash Fitness World offer great options to balance your shopping visit with a workout.
Are there any nearby parks or outdoor spaces near The Brick in Coquitlam?
Town Centre Park is located close to The Brick, offering a pleasant spot to relax or enjoy outdoor activities during your visit.
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