RONA Coquitlam

You can return a purchase made through the RONA inc. website in one of the following ways: Online: you can return your product using the Returns and Orders page. In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt. Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET) For more info visit: https://www.rona.ca/en/returns-and-refunds

You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).

Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.

When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases

Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.

Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases

The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.

You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq

No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.

Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.

Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.

When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.

After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.

You can return a purchase made through RONA inc. Online: if the order has not been processed, you can cancel your order through the Returns and Orders page In-Store: contact the store selected during your purchase Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET) If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.

Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.

We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.

Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit

The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services

You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)

You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.

When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.

Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases

If you are not 100% satisfied with your product (except appliances), you can return it within 90 days in its original condition with the receipt for a refund, exchange, or store credit. Exceptions and more details are on their website.

You can check your order status online by entering your order number and email or logging into your Rona account. Email updates are provided if your order status changes.

Yes, RONA Coquitlam offers both curbside pickup and delivery services. Delivery is free for parcel shipments over $49, and truck delivery is available for large items.

You can pay online using Mastercard, Visa, Rona credit card, or PayPal. In-store payments can also be made by cheque and cash, with credit options available.

Yes, many stores including RONA Coquitlam offer installation services for appliances, flooring, windows, plumbing, and more. Visit their Installation Service section for details.

RONA Coquitlam is open Monday to Friday from 6 AM to 9 PM, Saturday from 7 AM to 8 PM, and Sunday from 8 AM to 8 PM. Holiday hours vary; for example, on November 11, 2025, they are open 8 AM to 6 PM.

Nearby you can visit the Garden Centre at RONA for outdoor plants, the Pro Desk at RONA for building supplies, and the Kitchen Design at Rona showroom. For dining, Thai Express and Pizza Hut are close by.

Yes, the SkyTrain-Coquitlam Central station is nearby, making it convenient to reach RONA Coquitlam via public transportation.

Yes, Blenz Coffee is close to RONA Coquitlam, perfect for a coffee break before or after your shopping trip.

Customers visiting RONA Coquitlam can conveniently shop for home improvement items and then explore nearby retail stores like Call It Spring and Foot Locker for footwear and apparel, making it a versatile shopping destination.