Many customers noted that the laundromat is generally clean and well-maintained.
Customer Service
Feedback on customer service is mixed; while some found staff friendly and helpful, others reported rude and condescending behavior from employees.
Machine Functionality
Most customers reported that the washing machines work well, but there are frequent complaints about the dryers not heating properly.
Atmosphere
The laundromat has a comfortable atmosphere, with some customers appreciating the free coffee and quiet environment.
Management Issues
Several reviews mentioned issues with the owner and management, particularly regarding defensiveness in response to complaints.
LW
L1account Woody
Oct 16, 2025
1.0
You have to to put your soap In 🧼 when water starts running An if you put it In Rite away it will just Drain in then your clothes won't wash right away so avoid doing laundry here I Recommend to Read or talk to the employees about the washer to make it look easier to Understand so you dont end up like those who just put your soap in To fast.
CE
Caveat Emptor
Sep 21, 2025
1.0
Apparently if you have the bag you put laundry in to on the folding tables you're going to get told rather sternly that's not allowed, I've never heard of such a thing.
JM
jennifer mills
Sep 6, 2025
2.0
The attendant complained about the owners, machines and customers the entire time I was there. She also held up a customers underwear that she was washing and made fun of their size and commented how cheap their clothes were. The laundromat itself was ok...it was clean, it did have a few broken machines; but the attendant is what makes it not worth going to. This was my first time in here and I won't be back.
WK
Wren Donahoe (Kade)
Sep 2, 2025
5.0
normally i dont leave reviews however it breaks my heart to see this place so low as ive been going weekly for months and have never had a bad experience, the owners and staff have always been kind to me, the building is a little older but the machines work well
BE
Brandie Ernst
Aug 15, 2025
5.0
Machines actually work, unlike the other laundry mats in town.
Frequently Asked Questions About The Cleaning Machine
What are the operating hours of The Cleaning Machine from Monday to Saturday?
The Cleaning Machine operates from 7:00 AM to 7:00 PM, Monday through Saturday.
What are the Sunday hours for The Cleaning Machine?
On Sundays, The Cleaning Machine is open from 10:00 AM to 5:00 PM.
By what time must the last load of laundry be started on weekdays at The Cleaning Machine?
From Monday to Saturday, the last load of laundry must be started by 5:50 PM.
What is the contact phone number for The Cleaning Machine?
You can reach The Cleaning Machine at +1 928-445-3858.
Where is The Cleaning Machine located?
The Cleaning Machine is located at 325 East Gurley Street, Prescott, AZ 86301, USA.
What type of business is The Cleaning Machine?
The Cleaning Machine is a laundromat offering laundry services.
Can I grab breakfast nearby before doing laundry at The Cleaning Machine?
Yes, Bosa Donuts is a nearby breakfast and brunch restaurant where you can enjoy donuts and other breakfast items before your laundry visit.
Are there any health and wellness facilities near The Cleaning Machine?
Yes, Salud Spa, a medical spa specializing in skin care and family practice, is located nearby for your wellness needs.
Where can I find printing and shipping services near The Cleaning Machine?
The UPS Store 2418 nearby offers printing services, packing supplies, and shipping centers for convenient access.
What other home or cleaning services are available near The Cleaning Machine?
Nearby you can find Luminous Window Cleaning for home cleaning and home improvement needs, and Patriot Windows & Cleaning Services which offers window installation, home cleaning, and carpenter services.