Sherwood Outdoors built both my pool and pavers driveway, both of which I was forced to file two separate Registrar’s of Contractors workmanship claims. I contacted their offices by calling, texting and emailing dozens of times with no response, finally my two leaks were addressed after I hired an outside leak detector company to locate the leaks. I also have issues with my pool rain feature being faulty, dumping water in one spot not evenly distributed. Again, after dozens of attempts and months of back and forth they attempted to repaired the rain feature but not to the original standard. After the repair attempt, they informed me that it was as good as it gets.
Now, let me share my pavers ordeal, Sherwood installed the pavers without digging the grade to proper depth that would allow for the standard building practice amount of compacted sub strain instead they placed the pavers on top of 2 to 4 inches of sand. After a rain storm the pavers sunk anywhere any thing was parked on the driveway. With no regard to correcting or taking responsibility for the issue I was again forced to file an ROC claim. The ROC found that the sunken spots needed to be repaired and after doing so, 10 months later my driveway looks like a patchwork quilt with no consistency in color match. I have found that Sherwood Outdoors hides behind the decisions of the ROC and will not stand behind their work until they are literally forced to do so. Please you have the choice when choosing contractors choose wisely and be advised. Please see the pictures provided.
DS
DJ Sherwood
Oct 22, 2019
5.0
Josh and his team at Sherwood Outdoors are responsive and do exactly what they say. They complete their jobs on time and do excellent work. I would recommend them to anyone.
CM
Colby Myers
Aug 11, 2016
5.0
These guys are awesome. I have had them do multiple jobs for me and my clients and they are wonderful. Great prices for great quality work. I ran a small landscape and construction company for a few years and these guys are the best around. I would highly recommend them.
Frequently Asked Questions About Sherwood Outdoors
What should I do to prepare for my landscaping service?
To prepare for your landscaping service, we advise removing any obstacles from the area, mowing your lawn, trimming any overgrown plants, and ensuring the work area is clean and safe. These steps will help our crew work efficiently and safely.
Do you offer any warranties for your work?
We adhere to the warranties provided by manufacturers for products used and offer workmanship warranties for our services.
What services does Sherwood Outdoors offer?
Our primary services include the design and installation of custom swimming pools and tailored landscaping solutions.
Does Sherwood Outdoors offer 3D designs?
Yes, we do. During your complimentary estimate, we'll meet with you to create a 3D design of your dream landscape and pool.
Is Sherwood Outdoors licensed bonded and insured?
Indeed, we are. Our company is fully licensed, bonded, and insured. We maintain liability insurance coverage for all our projects.
What should I do to prepare for my pool consultation service?
Prior to your pool consultation, we recommend determining your budget and maintenance preferences. It's also helpful to gather relevant information about your property, including zoning regulations and details about your current landscaping.
What services does Sherwood Outdoors provide?
Sherwood Outdoors specializes in the design and installation of custom swimming pools and landscaping solutions in the Phoenix, AZ area.
How can I prepare for my landscaping service?
Before your landscaping service, remove obstacles from the area, mow your lawn, trim overgrown plants, and ensure the work area is clean and safe to help the crew work efficiently.
Does Sherwood Outdoors offer 3D landscape and pool designs?
Yes, during your complimentary estimate, they create a 3D design of your dream landscape and custom pool.
Is Sherwood Outdoors licensed, bonded, and insured?
Yes, Sherwood Outdoors is fully licensed, bonded, and insured with liability coverage for all projects.
What payment options are accepted at Sherwood Outdoors?
They accept payments via Check, MasterCard, and Visa.
What are Sherwood Outdoors' business hours?
Sherwood Outdoors is open Monday through Friday from 6:00 AM to 4:00 PM and closed on Saturdays and Sundays.
How can I contact Sherwood Outdoors for services or inquiries?
You can reach Sherwood Outdoors by phone at +1 480-257-4140 or +1 480-899-9097, or email ericka.sherwoodoutdoors@gmail.com.
Where is Sherwood Outdoors located?
Sherwood Outdoors is located at 23408 S 178th St, Gilbert, AZ 85298, USA.
Which cities does Sherwood Outdoors serve?
Sherwood Outdoors serves the Phoenix area including Chandler, Mesa, Queen Creek, Tempe, Gilbert, San Tan Valley, and Scottsdale, AZ.
What nearby places can I visit before or after my appointment at Sherwood Outdoors?
Nearby places include Wilson Way Park and Seville Park, perfect for a relaxing stroll, as well as the Copper Spur Farm Stand bakery for delicious treats.
Are there local businesses near Sherwood Outdoors that complement their landscaping and pool services?
Yes, nearby businesses such as Sherwood Landscape Construction and Champion Pool Care offer complementary landscaping and pool products and services.
What community or recreational facilities are near Sherwood Outdoors?
You can explore places like Petrichor Ranch Animal Sanctuary, Charming Pony Parties for horseback riding fun, and Trapeze U for arts and entertainment.