Business Details
About
Mattress StoreFurniture StoreHome Goods StoreBedroom Furniture Store
Elevate your sleep at The Brick Mattress Store. Embark on a journey of comfort as you explore our curated selection of top-tier brands, all conveniently available in your neighborhood. Our sleep experts are at your service, ensuring you discover the perfect mattress through our exclusive 180-night trial. Your satisfaction is guaranteed, promising rejuvenating nights and well-rested mornings. Unveil a new era of restful sleep and luxurious comfort with The Brick Mattress Store.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
361 reviews
5 stars
336
4 stars
14
3 stars5
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the knowledgeable and friendly sales staff, particularly highlighting Curtis and Roy for their helpfulness and lack of pressure during the purchasing process.
Delivery Service
The delivery team received high marks for being efficient, professional, and friendly, with many customers noting their punctuality and care during the setup.
Customer Service
Overall customer service was described as exceptional, with staff being attentive, accommodating, and responsive to customer needs throughout the buying and delivery process.
Product Quality
While most reviews were positive, there were a few mentions of product defects upon delivery, indicating a need for quality assurance.
- DBDavid Bridgeman3 days ago5.0Helpful and friendly. They went the extra mile to make sure we were satisfied with our purchase of a new mattress.
- RSRyan Smith3 days ago5.0Worked with a guy named Roy. He was great informative and helpful. Also got my delivery today and the 2 guys were fantastic 👌 fast efficient and happy.
- DODerek OneillDec 31, 20255.0Fast, efficiency and friendly service.
- RRRichDec 23, 20255.0Curtis was a fantastic salesman. Very personable, knowledgeable with no pressure and helped find what we needed for the best possible price.
- CHCorina HartleDec 16, 20255.0Great experience. Shana was helpful in getting everything done. Will go back to see her again.
Frequently Asked Questions About The Brick Mattress Store
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick Mattress Store's return policy?
Return policies vary by item; please refer to the Satisfaction Guarantee page on our website for full details.
Does The Brick Mattress Store offer a price guarantee?
Yes, if you find the same brand and model at a lower price by The Brick or a competitor within 30 days of purchase, we will refund the difference, with some conditions. See our Price Guarantee page for details.
Can I cancel an order and receive a refund?
You can cancel your order at any Brick location prior to product delivery or pickup. Refunds are processed to the original payment method, with deposits on special orders being non-refundable.
How can I add an extended warranty to my purchase?
Extended warranties can be added during purchase online or in-store, or up to 30 days after receipt by visiting a Brick store. Options are provided during checkout or via our in-store consultants.
What delivery options does The Brick Mattress Store provide?
We offer Premium Delivery Service in most areas; where unavailable, third-party couriers or Canada Post are used. Currently, we do not deliver to the United States.
What installation and assembly services are available?
We offer licensed installation and assembly for various appliances, electronics, and furniture. Details are available on our Installation and Assembly page.
What are the store hours for The Brick Mattress Store in Spruce Grove?
Open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 18:00, and Sunday 11:00 to 17:00. Special holiday hours apply on November 11, 2025, from 10:00 to 21:00.
Which nearby restaurants can I visit before or after shopping at The Brick Mattress Store?
Nearby dining options include Wok Box (Chinese/Asian), Swiss Chalet (American BBQ), barBURRITO (Tex-Mex), freshii (health food), Panago Pizza, Liberty Donairs (Mediterranean), Quiznos (Sandwiches), and The Cheesecake Cafe (Cafe and Bakery).
Are there coffee shops near The Brick Mattress Store for a quick break?
Yes, Starbucks Canada is a nearby coffee shop where customers can enjoy coffee and snacks before or after visiting the store.
What nearby services are available for additional convenience around The Brick Mattress Store?
Nearby services include RBC Royal Bank branches, convenience stores like Waypoint Convenience and Mobil, as well as automotive services like Great Canadian Oil Change and Pharmacies such as Remedy'sRx Spruce Grove Pharmacy.