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RONA Spruce Grove has the best articles and products for your renovation, construction, and home decoration projects.
Location
Hours
Reviews
4.0
547 reviews
5 stars
266
4 stars
147
3 stars
50
2 stars
34
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while some customers praised helpful and friendly staff, others reported rude behavior and lack of assistance.
Product Availability
Customers appreciated the variety of products and competitive prices, but many expressed frustration over difficulty finding items and inconsistent stock.
Store Experience
The store's organization and cleanliness received mixed reviews, with some customers noting a pleasant shopping environment while others described it as chaotic and poorly managed.
Delivery Issues
Several customers reported problems with delivery and damaged products, leading to dissatisfaction with the overall service.
- DDDave DDec 11, 20255.0We recently bought fencing material that we needed to finish our backyard fence. We found the items we needed at a decent price and no one else in the area had it! Customer service is always outstanding and we always find what we need!
- BHBilly HarachDec 9, 20255.0Great service good quality very friendly staff. Love shopping there.
- JLJennifer LangfordDec 5, 20255.0I order a stove and it was supposed to be here December 4th, by 1 pm I felt something wasn’t right so I called Rona and Ryland took my call and he said he would look into it! Ryland called me back and he told me what happened! I had to go back and ordered another one! Ryland looked after me and he made sure everything was going to be in place! Employees like Ryland should be awarded for his compassion towards others! He made sure I was happy before I left the store! Thank you again Ryland! I recommend anyone to shop at Rona!
- CTCorey TricoteuxNov 27, 20251.0There's a reason why this store has no customers... Every single time I go in here I am never able leave with what I need. The sales associate today can't even find prices for things your selling that are up on display, Let Alone able to tell me if it's in stock or how long it would take to get in.. The answer I got was "I can't even find it on our website.." That tells you something right there, If They're very own employees can't find prices for their own products, How are we the consumers supposed to? Your website's a joke and your store is sad.
- JJJodieNov 26, 20251.0We inquired about a bathroom tub and sink replacement in one bathroom and a shower replacement in another bathroom back in April. The guy who was supposed to give us an estimate came in and quickly was in a rush and said “ya ok” and was going to leave, but I asked him to measure the shower as I didn’t have any info. We were told the guy who normally does estimates would come and do a thorough estimate, but that never happened. We were told we would have prices we discussed for tub kit for the hassle we dealt with but it was standard pricing. We received two different quotes which were a lot more than what we discussed. We asked for a refund on October 9th as we haven’t had an actually estimate and have heard nothing back. I would not reccomend using rona for installation, we ended up having to hire someone to come in as we needed the primary bathroom fixed, we have kids that require the bathtub. We are disappointed in the whole service with rona and how we have been ignored since.
Frequently Asked Questions About RONA Spruce Grove
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is RONA Spruce Grove's return policy?
You can return most products within 90 days with the original receipt and packaging for a refund, exchange, or store credit, except appliances. See https://www.rona.ca/en/returns-and-refunds for details.
How can I check the status of my order at RONA Spruce Grove?
Check your order online using your order number and email or by logging into your Rona account. You'll receive email updates about order status changes. More info at https://www.rona.ca/en/track-order.
Does RONA Spruce Grove offer delivery services?
Yes, delivery is available. Parcel delivery is free for orders over $49. Truck delivery for large items costs $79 in most stores. Visit https://www.rona.ca/en/online-purchases or call the store for details.
What brands can I find at RONA Spruce Grove?
RONA offers brands like KitchenAid, Dyson, Dewalt, Husqvarna, Frigidaire, Broil King, Weber, Kohler, Bosch, and more.
What services are available at RONA Spruce Grove?
Services include appliance installation, roofing and siding installation, flooring installation, bathroom design and renovations, window and door installation, fence and deck installation, among others.
What are the opening hours for RONA Spruce Grove?
RONA Spruce Grove is open daily from 7:00 AM to 8:00 PM. On November 11, 2025, it will close earlier at 6:00 PM.
How do I pick up my online order at RONA Spruce Grove?
When your order is ready, you'll receive an email. Go to the selected store's pick-up zone with your photo ID and order confirmation. You have 7 days to pick up your order.
Can someone else pick up my order at RONA Spruce Grove?
Yes, a third party aged 16 or older can pick up your order. They must bring a copy of the confirmation email and a government-issued photo ID.
What nearby places can I visit when shopping at RONA Spruce Grove?
Nearby you can visit Kitchen Design at Rona for remodeling ideas, the Garden Centre at RONA for outdoor plants, and the Pro Desk at RONA for building supplies. These can complement your home renovation visits.
Where can I find food or coffee near RONA Spruce Grove?
After shopping, you can enjoy a drink or meal nearby at Tim Hortons for coffee, Macao Imperial Tea for bubble tea and desserts, or TacoTime for Mexican fast food.
What other services are available around RONA Spruce Grove?
Nearby services include Sunrise Physical Therapy for therapy needs, Spruce Grove Pharmacy for health and wellness, and EyeSelect for optometry and eyewear.