About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
2,784 reviews
5 stars
2,329
4 stars
205
3 stars
47
2 stars30
1 star
173
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of sales associates like Joe, Joyce, and Max.
Delivery Experience
The delivery service received positive feedback for being timely, polite, and efficient, although there were some complaints about delays.
Warranty Issues
Several customers expressed frustration with warranty service, citing difficulties in getting support and resolution for appliance issues.
Sales Process
Customers appreciated the low-pressure sales environment, allowing them to browse and make decisions without feeling rushed.
- TNtara newsham5 days ago5.0Was a great experience when we first walked in we were greeted and asked if we needed any help, then once we did need help/more info Joe was right there to help us pick the perfect choice for us. We want to thank him for his patience with us and sticking with us until the end. We walked out with a brand new bed and luxury mattress that I’m sure we will enjoy for many years. Thanks Joe!
- ADAni Droid6 days ago3.0Just an FYI to all individuals to those who are thinking of purchasesing something the North Brick store in Red Deer. There sales team will tell you the product is one thing. Yet when you pick it up and it is not what you ordered they will not return it. I first talked with the on duty manager Macry which explained that everything in there store is final sale. Even if it was there mistake. I then asked to speak with her manager which was not in. So I came back the next day to talk with kyle who had no regaurd to help me. This company is first class customer service. Tell you one thing and sell you another! Spend your money elsewhere! Update after a second conversation with Kyle we were able to work it out. Only giving three stars they made it right but was a hassle!
- RRRobertJan 5, 20265.0Had a great experience at the brick. Jay Kerner helped us out with all our purchases. Very polite, informative and professional. Thank you Jay! Just had it delivered. The delivery team was very respectful and professional……Looking forward to next time
- PBpaul bJan 2, 20265.0Joe Whitfield was my sales associate and he did great. He greeted me at the door and held it open for me as I am on crutches. He asked right away what I was looking for and we went right to work finding the furniture I needed. Very friendly and helpful.
- DSDakota SchiestelDec 16, 20251.0We purchased some appliances from here this summer. We are having a problem with our dishwasher and they told us it's not their problem and to call the manufacturer I have been back and forth with the manufacturer for 18 days now and still no resolution. I had to pay someone myself to come look at it because supposedly they can't find anyone who services our area. Today I found out we need a whole new dishwasher. I called the brick asking for help as we also purchased warranty from them and they once again told us it's not their problem as it doesn't kick in for a year, which was not disclosed to us at time of purchase. (We did the purchase over the phone as my spouse did it and was away at work.) They put me through to the manufacturer which I've already been dealing with but am getting no where. I am so tired of the back and forth between the manufacturer. This has been a horrible experience all around and will definitely not be buying from here again. Supposedly they have transglobal who will help deal with the manufacturer but transglobal told me they don't do that because it is to much back and forth. Really disappointed in the service I've been recieving. The manufacturer also got the same review.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies depending on the item. Please check the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee if I find a lower price?
Yes, if you find the same brand and model at a lower price at The Brick or a competitor within 30 days of purchase, they will refund the difference, subject to conditions. Check the Price Guarantee page for details.
Can I cancel my order and get a refund?
Yes, orders can be cancelled at any Brick location prior to product delivery or pickup. Refunds are made to the original payment method; deposits on special orders are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa as payment options.
What are The Brick's store hours?
The Brick is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00, with special holiday hours as posted.
Does The Brick offer delivery and curbside pickup services?
Yes, The Brick offers curbside pickup, delivery, and no-contact delivery services.
Where is The Brick located and how can I contact the store?
The Brick is located at 5111 22 St, Suite 7, Red Deer, AB, T4R 2K1, Canada. You can contact them at +1 403-340-2000 or email red@thebrick.com.
What brands does The Brick offer?
The Brick offers a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Bosch, Dyson, Sony, Sealy, Serta, and many others.
What types of products can I find at The Brick?
Products include furniture like sofas, beds, dining tables, mattresses, appliances such as refrigerators and washers, electronics including TVs and soundbars, and home accessories.
What nearby places can I visit while shopping at The Brick in Red Deer?
Nearby you can find Urban Barn for additional furniture and home goods, Walmart Supercentre for general shopping and pharmacy, and dining options like Swiss Chalet and Harvey's for meals.
Are there other sports and hobby stores near The Brick?
Yes, Golf Town is nearby, offering golf equipment and sporting goods, perfect for golf enthusiasts visiting The Brick area.
What services are available near The Brick for photography and wellness?
Photos Unlimited Portrait Studios offers photography services nearby, and Hoffman chiropractic and wellness centre is available for chiropractic care and wellness needs.