Brand Certified
RONA Fort McMurray
3.7(442 reviews)
Certified by RONA Fort McMurray • Mar 15, 2026
Business Details
8408 Manning Ave, Fort McMurray, AB
T9H5G2, Canada
Certified by RONA Fort McMurray • Mar 15, 2026
(780) 743-4666
Certified by RONA Fort McMurray • Mar 15, 2026
https://www.rona.ca
Certified by RONA Fort McMurray • Mar 15, 2026
About
Certified by RONA Fort McMurray • Mar 15, 2026
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting ToolsRONA
RONA Fort McMurray has the best articles and products for your renovation, construction, and home decoration projects.
Location
Certified by RONA Fort McMurray • Mar 15, 2026
Hours
Certified by RONA Fort McMurray • Mar 15, 2026
Reviews
3.7
442 reviews
5 stars
185
4 stars
109
3 stars
59
2 stars
21
1 star
68
- CCCrystalFeb 24, 20261.0Worst place ever for customer service. 25 mins at the paint counter and still nobody wants to do their job. Ask the cashier a question and all she says is i dont know. Shop anywhere else
- JPJenelle Legge PhilpottFeb 24, 20261.0Do NOT recommend buying appliances there. The sales person was nice until the sale was finalized. We got our fridge and it was damaged. We wanted a new one and we never heard from the sales person again. We dealt with a different sales person only to be told lies over and over. 3 weeks later and still dealing with returning a fridge. The manager was no help in fixing or honoring what the sales person promised. Do yourself a favor and shop elsewhere.
- KCKevin CurrieFeb 16, 20263.0Long waits and ineffective staff.
- JSJon SeniukFeb 3, 20261.0This was one of the most frustrating customer service experiences I’ve had. I lost my receipt, but the purchase was on a charge account, which should have been easy to look up. Instead, the staff didn’t seem to know how — or want — to figure it out. I waited 45 minutes for someone who knew what they were doing. In the end, they could only offer a gift card, which was fine. However, when they struggled to even process that and saw I was getting frustrated, I was told that if I had my receipt I wouldn’t have been inconvenienced. That’s not how you speak to a customer. The issue wasn’t the policy — it was the lack of training and the attitude. No customer should be made to feel like a burden for asking for help. This is hands down the worst hardware store in town and is now my last resort. Other hardware stores in town the staff are friendly and go out of there way to help and actually know what they’re talking about.
- TPTrever PetryshynJan 31, 20265.0Great staff
Frequently Asked Questions About RONA Fort McMurray
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is RONA Fort McMurray's return policy?
You can return most products within 90 days of purchase in original condition with a receipt for a refund, exchange, or store credit. Appliances have exceptions. See their website for details.
How can I check the status of my RONA order?
Check your order status online by entering your order number and email or logging into your RONA account. Email updates are provided if your order status changes.
Does RONA Fort McMurray offer delivery and curbside pickup?
Yes, RONA offers delivery services including free parcel shipping on purchases over $49 and truck delivery for large items at most stores. Curbside pickup is also available with scheduled time slots.
What hours is RONA Fort McMurray open?
Monday to Friday from 7:00 AM to 8:00 PM, Saturday and Sunday from 8:00 AM to 6:00 PM. They have special holiday hours as well, for example November 11, 2025, from 8:00 AM to 6:00 PM.
What types of products does RONA Fort McMurray sell?
They sell appliances, building supplies, hardware, plumbing, electrical, flooring, furniture, heating and cooling, lighting, tools, outdoor furniture, and more for home renovation and construction projects.
Does RONA Fort McMurray provide installation services?
Yes, many stores, including this one, offer installation services for appliances, flooring, cabinets, windows, plumbing, bathroom renovations, and more. Visit their install services page for details.
What payment methods are accepted at RONA Fort McMurray?
They accept Visa, MasterCard, RONA credit card, cheque, and PayPal for online payments. Cash payments are accepted in-store only.
How do I pick up my order at RONA Fort McMurray?
Once you receive an email that your order is ready, go to the selected store's pick-up zone and bring a photo ID and confirmation email. You can also authorize someone else aged 16 or over to pick up your order.
What nearby places can I visit around RONA Fort McMurray?
Nearby you can visit the Garden Centre at RONA for plants and gardening supplies, grab a meal at Fatburger Fort McMurray, or shop for groceries at Save-On-Foods. These places offer convenient stops before or after your visit to RONA.
How can nearby real estate agents assist me when shopping at RONA Fort McMurray?
Local real estate agents such as Linda Jane Nielsen and Melanie Galea can help if you're renovating a home you plan to buy or sell. They can provide advice while you shop for renovation supplies at RONA.
Brand Certified Facts from RONA Fort McMurray
This information is certified by RONA Fort McMurray and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
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