The Brick

4.4
225 reviews

About

Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet. We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

The Brick
205 50th St, Edson, AB
T7E1V6, Canada

Hours

Reviews

4.4
221 reviews
5 stars
166
4 stars
25
3 stars
5
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Delivery Service

The delivery team received high praise for their professionalism, efficiency, and courteousness, with many customers expressing satisfaction with the timely and careful handling of their items.

Customer Service

While many customers highlighted excellent service from specific staff members like Gavin and Alex, there were significant complaints about poor communication and follow-up after purchases.

Product Quality Issues

Several reviews mentioned issues with product quality, including missing or broken parts upon delivery, leading to frustration and dissatisfaction among customers.

Store Environment

Customers noted discomfort due to the store's temperature, suggesting the need for air conditioning to improve the shopping experience.
  • PF
    Paul Fischer
    6 days ago
    5.0
    Fridge and mattress arrived well within the scheduled time. The delivery men were polite and considerate. I felt sorry for them as it was pitch black when they left the yard and they still had three deliverys to make before driving home. Kudos to those guys.
  • TC
    tom currier
    Dec 2, 2025
    5.0
    The delivery boys are very exceptional at doing their job with the utmost professionalism.
  • GJ
    Greg and Heather Jameson
    Oct 30, 2025
    4.0
    They did not have the model we were looking for on the internet but they were very knowledgeable about the tv's they had in stock. They showed us comparable sets and we made our purchase that day. Very friendly and helpful.
  • CG
    Cassie Gall
    Oct 28, 2025
    4.0
    Raj and Garry offered great delivery of our couch set. The process of purchasing was not so great though. Customer service was excellent until after purchase paid. The communication on delays and options for delays was lacking. The furniture itself is great!
  • MB
    Marilyn Bloye
    Oct 28, 2025
    5.0
    Our chair arrived on time & in perfect condition.

Frequently Asked Questions About The Brick

What is your return policy?

Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.

I found a lower price on an item I purchased last week. Do you have a price guarantee?

Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.