Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Customers consistently praised the delivery team for being fast, efficient, and professional.
Customer Service
Many reviews highlighted excellent customer service, particularly from staff members like Gavin and Alex, who were noted for their helpfulness and knowledge.
Product Quality
While some customers were satisfied with their purchases, there were complaints about damaged or missing parts, particularly with furniture.
Communication Issues
Several customers reported poor communication regarding delivery dates and order status, leading to frustration and dissatisfaction.
Store Environment
A few customers mentioned discomfort in the store due to high temperatures, suggesting the need for air conditioning.
GJ
Greg and Heather Jameson
Oct 30, 2025
4.0
They did not have the model we were looking for on the internet but they were very knowledgeable about the tv's they had in stock. They showed us comparable sets and we made our purchase that day. Very friendly and helpful.
CG
Cassie Gall
Oct 28, 2025
4.0
Raj and Garry offered great delivery of our couch
set. The process of purchasing was not so great though. Customer service was excellent until after purchase paid. The communication on delays and options for delays was lacking. The furniture itself is great!
MB
Marilyn Bloye
Oct 28, 2025
5.0
Our chair arrived on time & in perfect condition.
MP
Michelle Pellerin
Oct 24, 2025
5.0
Order process, delivery & removal of my old appliance were all fantastic
HS
Hallows Sam
Oct 24, 2025
5.0
Delivery went smoothly, Both guys were awesome. Great job edson brick.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. For full details, please check the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price by The Brick or competitors within 30 days of purchase, they will refund the difference with some conditions. See the Price Guarantee page for details.
Can I cancel my order and receive a refund?
Yes, orders can be cancelled prior to product delivery or pick up at any Brick location. Refunds go back to the original payment method. Deposits on Special Order items are non-refundable.
What payment options are accepted at The Brick?
The Brick accepts American Express, cash, financing, Mastercard, and Visa as payment options.
What are the store hours for The Brick in Edson?
The Brick in Edson is open Monday to Saturday from 10:00 AM to 6:00 PM, and on Sundays from 11:00 AM to 4:00 PM. Holiday hours may vary.
What delivery and pickup services does The Brick offer?
They provide curbside pickup, delivery, and no contact delivery services for customer convenience.
Where is The Brick located in Edson?
The Brick is located at 205 50th St, Edson, Alberta, T7E1V6, Canada.
Can you recommend nearby places to visit when shopping at The Brick in Edson?
Nearby you can visit In Your Drawers for clothing, Refillery 72 for gifts and flowers, and Coconut Tree Restaurant Ltd for Vietnamese cuisine.
Are there any beauty salons near The Brick where I can visit before or after shopping?
Yes, Face Temple, La Vida Aesthetics Edson, Shear Comfort, and Daisy Nails Edson are nearby beauty salons you can visit.
What dining options are available near The Brick in Edson?
Nearby dining options include Coconut Tree Restaurant Ltd for Vietnamese food, Neko Sushi for Japanese cuisine, Pizza Hut for pizza, and Cougars & Kittens Saloon for pub fare.