Many customers praised the staff for being friendly, compassionate, and professional, especially in handling children's dental anxiety.
Patient Experience
Numerous reviews highlighted positive experiences, with children feeling comfortable and well-cared for during their visits.
Office Management Issues
Several customers reported poor experiences with office management and billing, including rude staff interactions and issues with appointment scheduling.
Mixed Dentist Feedback
While Dr. Kendra received high praise for her bedside manner, Dr. Rick faced criticism for his condescending attitude and lack of empathy.
Child-Friendly Environment
The office was noted for being clean, well-maintained, and kid-friendly, with engaging activities for children during their visits.
MM
Mallory Morris
Dec 27, 2025
1.0
The dentist was very condescending on my first visit with my 6 year old. He told me my child needed crowns and suggested I get a second opinion if I wanted. When I had them release the records to get the second opinion, they never said anything about not being able to be a patient anymore. But once I called back after I got a second opinion (that agreed with this dentists treatment plan) they told me I could no longer be a patient because I had the records released. The office staff was also very rude when I tried to make the second appt but couldn’t.
CB
Caryn Braisher
Dec 22, 2025
5.0
Such a professional experience and compassionate staff!
KR
Kellie Renner
Dec 22, 2025
5.0
Our daughter was referred to Young Smiles, and the experience was outstanding. The office scheduled quickly and sent all paperwork in advance, making check-in seamless. Both providers were attentive, compassionate, and made her feel comfortable and confident during a procedure she was nervous about. Their bedside manner is exceptional—10/10! We highly recommend Young Smiles for professional, caring dental care.
NC
Nancy Comer
Dec 15, 2025
5.0
I highly recommend Young Smiles They are very caring compassionate and have such a wonderful staff.
PG
Pam Grass
Dec 10, 2025
5.0
Absolutely love the staff here. They are so friendly and polite. I took my children here when they were young now I’m taking my grandkids. They all love this place.
Young Smiles provides professional pediatric dental services to the Charleston area and surrounding communities.
Where is Young Smiles located?
Young Smiles is located at 140 7th Avenue, South Charleston, WV 25303, USA.
What are the operating hours of Young Smiles?
Young Smiles is open Monday to Thursday from 9:00 AM to 4:30 PM, and Friday from 8:00 AM to 2:00 PM. It is closed on Saturdays and Sundays.
How can I contact Young Smiles?
You can call Young Smiles at +1 304-342-4422 or email them at youngsmiles@outlook.com.
What payment options are accepted at Young Smiles?
Young Smiles accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Young Smiles have an online presence?
Yes, you can visit their website at https://www.mycharlestonpediatricdentist.com or their Facebook page at https://www.facebook.com/youngsmileswv/.
What languages are spoken at Young Smiles?
The primary language spoken at Young Smiles is English.
What nearby pediatric dental offices are close to Young Smiles?
Nearby pediatric dental offices include Dr. Kendra Martin and Hamdan Family Dentistry, providing you with additional options for pediatric dental care in the area.
Are there other healthcare providers near Young Smiles?
Yes, neighboring healthcare providers include Jordan Chiropractic Center, True Health, and Dr. Rohit Patel's family practice, offering a range of health services nearby.
What nearby places can I visit before or after my appointment at Young Smiles?
You might consider visiting West Virginia Broadcasters, a community service and concert venue, or relaxing at beauty and spa locations like Hair by Rachel G and Renew at Seventh, all conveniently close to Young Smiles.