Frames Etc Inc

Reviews

• MM

  MO

  Nov 11, 2025
  5.0
  My boyfriend and I had been hunting for glasses today for approximately 4 hours. We couldn’t not seem to find much in the style he wanted. Then again, i don’t know if it was the style we couldn’t find or if the service we got was terrible. I’d say bad customer service. We were on our way home and he said , let’s stop at Frames. So we did. I have to say this was a perfect way to end the hunt for glasses. Perfection at its finest. Great service, great attitude, and extremely helpful. Might I add very knowledgeable about everything. I want to say thank you to Abigail for being so patient and pleasant. The whole experience was the best. Keep it up guys at Frames. You definitely will get all the kudos from us. Thank you, Julie and Jay
• BB

  Billy

  Apr 1, 2025
  5.0
  Haven't even had my first visit yet, but I'm already satisfied. They actually answered the phone, unlike my last eye Dr at a certain big brand store, and got me an appt scheduled, only a month out which is still better than my old one. I've heard nothing but good things, excited for my new glasses :)
• SN

  Suzie Nesmith

  Mar 14, 2024
  1.0
  A FREE MEDICARE EXAMINATION FOR A DIABETES PATIENTS EVERY YEAR- covered on Medicare part b. Frames through out 1 client, I know, and is refusing to honor another client’s diabetic status. Terrible customer service, mistreated elderly clients! They are an abomination!
• LK

  Laura K

  Dec 8, 2022
  5.0
  I have a special needs kid and they treated them so well the entire visit. The glasses were ready very quickly too.
• TR

  Tina Robinson

  May 13, 2019
  1.0
  This place is horrible. They have been jacking my mother around for weeks and still have not received contacts she can see out of. I will not be taking her back here. If you want your money well spent go somewhere else.

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