Proven Dental

Patients are required to keep a credit or debit card on file. By doing it this way, the temptation to play favoritism is eliminated and it removes us from the uncomfortable situation of having to decide who must follow the policy and who doesn’t.

Yes. Your signature ensures you understand our financial policy.

Once your insurance has processed your claims, they will send an Explanation of Benefits (EOB) to both you and our office. This EOB tells you exactly, according to your dental insurance, how much of your dental bill is your responsibility, and how much is the responsibility of your insurance to pay. You typically receive the EOB before we do, so if you disagree with the patient's responsibility owed or it is different than what was collected at the time of service, you must contact your insurance carrier immediately and our once. We will charge the credit card on file the remaining patient responsibility amount if any or refund any amount that was overpaid. Once charged or refunded, we will email you a receipt. If we need to provide more information to the insurance company for you, we will do so and no payment will be made until that claim has closed completely.

Payment Card Industry (PCI) Security Standards Council Office robust and comprehensive standards to enhance payment card data security and reduce exposure to credit card fraud. PCI Data Security Standards (DSS) provides an actionable framework for developing a robust payment card data security process, including prevention, detection, and appropriate reaction to security incidents.

Your credit card information must be given to the front office staff before you are seen by a provider. For new patients, a CCOF must be established before scheduling their first appointment.

Even with dual insurance, there is often a patient who still has some responsibility. Please keep in mind we will not charge your card if you do not owe anything.

The credit card on file program speeds up check-in and check-out, eliminates the need to share cards with caregivers, and ensures timely payment of patient balances such as co-pays and deductibles.

Yes, the policy is applied to all patients fairly. Most balances are small, and if a balance exceeds $200, the office will notify you before charging your card or discuss financing options.

No, all patients are required to keep a credit or debit card on file to ensure fairness and remove favoritism in policy enforcement.

Yes, signing the policy ensures that you understand your financial responsibilities as per Proven Dental's guidelines.

After your insurance processes your claims, they send an Explanation of Benefits (EOB) to you and the office indicating your patient responsibility. Proven Dental will charge the remaining amount or refund any overpayment and email you a receipt.

Proven Dental adheres to the Payment Card Industry Data Security Standards (PCI-DSS) to ensure robust security for credit card data and reduce fraud exposure.

Your credit card information should be given to front office staff before seeing a provider. New patients must establish a card on file before scheduling their first appointment.

Yes, because there may still be patient responsibility. However, your card will not be charged if you do not owe any balance.

AFC Urgent Care Waukesha and Chiropractic Partners are nearby health services you might consider for urgent or specialized care before or after your dental visit.

Yes, Raised Grain Brewing Company offers food and drinks nearby, making it a great spot to relax before or after your dental appointment.

Places like Bell Bank Mortgage and Mike Quartana / Bell Bank Mortgage nearby can assist patients seeking financial advice or services related to loans or credit, complementing your healthcare financing needs.