Business Details
About
DentistCosmetic DentistryTeeth Whitening ServiceDental Implants PeriodontistryDenture SpecialistOrthodontics
Proven Dental provides general dentistry services including teeth cleaning, dental implants, cosmetic dental services, dentures and partials, missing teeth replacement, root canal therapy, and so much more in Waukesha, WI.
Details
- RestroomAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.8
141 reviews
5 stars
130
4 stars
6
3 stars1
2 stars2
1 star2
- WLwilliam leeNov 13, 20255.0They are very friendly. Such a joy going there.
- SCSabrinnia CorrieNov 6, 20255.0Very kind and helpful staff. Patient with my daughter during her x rays and cleaning.
- JBJill BartmanNov 5, 20255.0Great staff and very pleasant experience overall .
- MKMichelle KukurichOct 22, 20255.0I went in for a cracked front tooth. I'm very nervous at the dentist, but Dr. Jordan and the rest of the staff were very kind and friendly. He filled the front tooth, which wàs painless. (I have never had a dental experience that was pain free!) I do need more work done and that was explained in a very thoughtful and thorough manner. I must say this is the best dental experience I have had!
- AKAnn KrollOct 20, 20255.0I've been coming here for year and would highly recommend Proven Dental to anyone looking for a dentist.
Frequently Asked Questions About Proven Dental
Why the change to a credit card on file program?
This will speed up our check-in and check-out process. If you have a caregiver or a family member bringing a patient in for their appointment, you will no longer have to give them your card to pay for the procedures. With the changing environment in healthcare, more responsibility for payment is being placed on the patient in the form of co-pays and deductibles. we need to be sure that patients' balances are paid in a timely manner.
But I always pay my bills, why do I need to put a credit card on file?
We must be fair and apply the policy to all patients. We have wonderful patients, and we know that most of you pay your balances. Unfortunately, this is not always the case. Most balances owed are very small and typically less than $100. If your balance is larger than $200, we will provide a courtesy call and/or email to let you know we are charging your card on file and/or discuss financing options.
Why am I being singled out?
Patients are required to keep a credit or debit card on file. By doing it this way, the temptation to play favoritism is eliminated and it removes us from the uncomfortable situation of having to decide who must follow the policy and who doesn’t.
Do I need to sign the credit card on file policy?
Yes. Your signature ensures you understand our financial policy.
How will I know how much you are going to charge me?
Once your insurance has processed your claims, they will send an Explanation of Benefits (EOB) to both you and our office. This EOB tells you exactly, according to your dental insurance, how much of your dental bill is your responsibility, and how much is the responsibility of your insurance to pay. You typically receive the EOB before we do, so if you disagree with the patient's responsibility owed or it is different than what was collected at the time of service, you must contact your insurance carrier immediately and our once. We will charge the credit card on file the remaining patient responsibility amount if any or refund any amount that was overpaid. Once charged or refunded, we will email you a receipt. If we need to provide more information to the insurance company for you, we will do so and no payment will be made until that claim has closed completely.
What is PCI-DSS?
Payment Card Industry (PCI) Security Standards Council Office robust and comprehensive standards to enhance payment card data security and reduce exposure to credit card fraud. PCI Data Security Standards (DSS) provides an actionable framework for developing a robust payment card data security process, including prevention, detection, and appropriate reaction to security incidents.
When do I give you my credit/debit card information?
Your credit card information must be given to the front office staff before you are seen by a provider. For new patients, a CCOF must be established before scheduling their first appointment.
I have dual insurance, and I’m covered at 100%, so I will never have a balance. Do I still need to give you a credit card on file?
Even with dual insurance, there is often a patient who still has some responsibility. Please keep in mind we will not charge your card if you do not owe anything.
Why has Proven Dental implemented a credit card on file program?
The credit card on file program speeds up check-in and check-out, eliminates the need to share cards with caregivers, and ensures timely payment of patient balances such as co-pays and deductibles.
Do all patients need to put a credit card on file even if they always pay their bills?
Yes, the policy is applied to all patients fairly. Most balances are small, and if a balance exceeds $200, the office will notify you before charging your card or discuss financing options.
Am I being singled out for the credit card on file policy?
No, all patients are required to keep a credit or debit card on file to ensure fairness and remove favoritism in policy enforcement.
Is it necessary to sign the credit card on file policy at Proven Dental?
Yes, signing the policy ensures that you understand your financial responsibilities as per Proven Dental's guidelines.
How will I be informed about the amount Proven Dental will charge on my credit card?
After your insurance processes your claims, they send an Explanation of Benefits (EOB) to you and the office indicating your patient responsibility. Proven Dental will charge the remaining amount or refund any overpayment and email you a receipt.
What security standards does Proven Dental follow for payment card information?
Proven Dental adheres to the Payment Card Industry Data Security Standards (PCI-DSS) to ensure robust security for credit card data and reduce fraud exposure.
When must I provide my credit or debit card information to Proven Dental?
Your credit card information should be given to front office staff before seeing a provider. New patients must establish a card on file before scheduling their first appointment.
Do I need to provide a credit card on file if I have dual insurance that covers 100%?
Yes, because there may still be patient responsibility. However, your card will not be charged if you do not owe any balance.
What nearby healthcare options complement Proven Dental in Waukesha?
AFC Urgent Care Waukesha and Chiropractic Partners are nearby health services you might consider for urgent or specialized care before or after your dental visit.
Are there convenient dining options near Proven Dental for patients and visitors?
Yes, Raised Grain Brewing Company offers food and drinks nearby, making it a great spot to relax before or after your dental appointment.
How can nearby financial services assist me when visiting Proven Dental?
Places like Bell Bank Mortgage and Mike Quartana / Bell Bank Mortgage nearby can assist patients seeking financial advice or services related to loans or credit, complementing your healthcare financing needs.