Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.7
241 reviews
5 stars
216
4 stars
7
3 stars
5
2 stars3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the purchasing process.
Product Selection
Customers appreciate the wide variety of stylish frames available, often noting the affordability and quality of the eyewear.
Store Experience
The store environment is welcoming and pleasant, with many reviews highlighting the ease of the shopping experience and the lack of pressure from sales staff.
Efficiency
Many customers noted quick service and efficient processes for eye exams and purchasing glasses, contributing to a positive overall experience.
Mixed Experiences
While most feedback is positive, there are some reports of issues with order accuracy and virtual services, indicating room for improvement in these areas.
- TCTravis Chambers4 days ago5.0Had to visit here a couple of times after damaging my frames. They were delightful, and the third time I came in for the same issue, they really helped me out!
- CRCynthia RosenthalNov 17, 20255.0Helpful staff. Great prices! (I’ve spent 2x more at Pearl and Shopko) so I bought prescription sunglasses with my glasses! Great selection and organized, relaxed atmosphere.
- JBJulie BarnesNov 17, 20251.0I have ordered glasses from Warby Parker for the last 15 years. This last experience was terrible. I have been unable to reach anyone who can accurately tell me when I will receive my two pairs of glasses. There is no option to actually call the store you purchased them from, which in this case was Milwaukee. For the price of these glasses, the customer service should be much better than what it is. Going forward, my eyeglass business will be going to Glasses USA or Caddis, where people can track your order and your aren’t sent through a loop of automated recordings. 0/10.
- SDsteph DNov 14, 20255.0Beautiful well lit store, with modern frames and extremely helpful staff and optometrist took her time during examination and explained each step in the process.
- ARAidan RoganOct 31, 20254.0EDIT 11/07/25: Thankfully, a lot of the below-mentioned issues have been resolved. My partner was able to finally get an in-person exam, and received far better results this time around. Warby Parker recognized their prior mistakes and took extra care to make sure she received the correct prescription. If you’re looking to get an eye exam at this location, definitely go for an in-person one; it seems like the root of her issues came from the virtual appointments and the errors that sprung from it. Hoping this was a one-time problem! Totally incompetent service. My partner had an eye exam two months ago and Warby Parker has yet to send the correct prescription. First, they sent monthly contacts when she asked for daily contacts. Then, over a month later, they sent contacts with an incorrect prescription that are far too weak. Combine that with terrible communication and a failure to act on the situation without being called multiple times, she is now going onto month two without a usable contacts supply. It’s a shame that they've dropped the ball on this matter so badly, when my prior experience with this location was very positive. If you are looking to update a prescription, stay away until they get their ducks in a row.
Frequently Asked Questions About Warby Parker Third Ward
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring to my appointment at Warby Parker Third Ward?
You don't need to bring anything but your eyes to try on frames. For prescription purchases, bring a copy of your current prescription and any FSA or HSA cards for payment. Note this is a cashless location accepting only credit and debit cards.
Does Warby Parker Third Ward accept vision insurance?
Yes, the store is in-network with several major insurers and makes it easy to use out-of-network benefits. Coverage varies by location and plan. More details are available on their insurance page.
Can I get measurements and adjustments at Warby Parker Third Ward?
Yes, opticians at the store provide optical measurements and complimentary frame adjustments for life to ensure perfect fit.
What is the return and exchange policy at Warby Parker Third Ward?
They offer a 30-day hassle-free return or exchange policy for eyewear and accessories, whether purchased online or in-store. Contact lenses can be returned or exchanged within 30 days if unopened.
Does Warby Parker Third Ward offer gift cards?
Yes, physical gift cards are available for purchase online or in-store, and e-gift cards are also offered for immediate use.
What are the operating hours of Warby Parker Third Ward?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of eyewear products are available at Warby Parker Third Ward?
They offer a wide range including prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams with various frame styles and lens options.
What nearby wellness options are available around Warby Parker Third Ward?
Nearby you can visit Cream City Wellness for health-related products and IVme Wellness + Aesthetics for medical spa services, perfect for combining wellbeing with your eyewear visit.
Are there any nearby clothing stores near Warby Parker Third Ward?
Yes, Lela, francesca's, and Anthropologie are close by for womenswear and boutique shopping, making it convenient to combine your eyewear shopping with fashion finds.
What are some nearby dining and social spots near Warby Parker Third Ward?
After your visit, you might enjoy Nicole’s Third Ward Social or Hudson Business Lounge wine bars, or Patrick's Funky Reggae Palapa bar and seafood pub for dining and drinks.